Luxury Retail ASM: Lead Sales, Service & Visuals

LoveShackFancy; Naples (FL); On-site; USD 52,000 - 75,000; Full time

Job summary

LoveShackFancy in Naples, FL is seeking an Assistant Store Manager to support the Store Manager in daily operations, drive sales, and uphold the brand’s high standards of customer service and visual presentation. The ideal candidate has at least three years in luxury retail management, strong leadership and communication skills, and a hands-on, energetic approach to coaching a sales team.

This role requires open availability including weekends/holidays and a commitment to delivering the

Qualifications

• Minimum of three (3) years of experience in luxury retail management.
• Full understanding of specialty retail, including business development, visual merchandising and store operations
• Computer skills to include operation of retail point of sale system, Word, Excel and email
• Strong leadership, critical thinking and problem solving skills
• Demonstrate strong verbal and written communication skills
• A positive, outgoing, high energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels

Responsibilities

• Achieve and exceed individual productivity and sales goals
• Assist in achieving and exceeding the store’s productivity and sales goals
• Set an example of exceptional customer service by modeling the desired customer service behavior and coaching the staff to achieve the same results.
• Assist the store manager to recruit, train, motivate and retain quality sales associates.
• Assist the store manager in evaluation of individual associate's performance to goals
• Help maintain a high level of visual merchandising and housekeeping standards.
• Perform daily opening and closing procedures including daily paperwork reconciliation and other operational tasks
• Protect store assets and inventory. Bring any potential shrinkage information to the store manager’s attention
• Enforce the company policies and procedures
• Client Book Management and Clienteling

Skills

Luxury retail

Team leadership

Customer service

Retail operations

POS proficiency

Communication skills

Tools

POS system

Excel

Job description

LoveShackFancy in Naples, FL is seeking an Assistant Store Manager to support the Store Manager in daily operations, drive sales, and uphold the brand’s high standards of customer service and visual presentation. The ideal candidate has at least three years in luxury retail management, strong leadership and communication skills, and a hands-on, energetic approach to coaching a sales team.

This role requires open availability including weekends/holidays and a commitment to delivering the