Luxury Restaurant Server - Elevate Guest Experience

Saks Fifth Avenue; San Antonio, Northern (TX, KY); Hybrid; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Volunteer benefits

Job summary

Neiman Marcus in Texas is seeking a Restaurant Server to greet guests, describe menu items, and ensure an exceptional dining experience. You will leverage knowledge of food, wine, and service to assist customers in a fast-paced luxury setting.

The role involves standing for long periods, proper table settings, and collaboration with the team to maintain top service standards. Evening, weekend, and holiday shifts are expected.

Qualifications

• High School diploma or GED preferred.
• Experience in serving food and beverage and following proper table service guidelines.
• Ability to work autonomously.
• Motivated and results-driven.
• Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook.
• Thorough knowledge of food, including preparation and culinary terminology.
• Ability to interact graciously with the public and handle multiple duties at the same time.
• Exceptional customer service and problem-solving skills.
• "Win together" mentality.
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds.
• Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays.

Responsibilities

• Serves assigned seating section of dining area in a professional and gracious manner
• Utilizes thorough knowledge of food, including preparation and culinary terminology, to provide detailed information to customers about menu items
• Leverages knowledge of wine, beer, and spirits, including technical and service procedures
• Interacts graciously with the public and handles multiple duties at the same time
• Participates in daily pre-shift meeting
• Adheres to established accounting procedures for all transactions, including all authorized methods of payment, and maintains knowledge of the POS system
• Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
• Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.)
• Cleans and maintains restaurant and workstation
• Maintains the highest level of hygiene standards to include, but not limited to: Clean, pressed uniform jacket and accompanying clothing and shoes
• Clean and professionally styled hair and nails, maintained to avoid food contamination risks
• Exercises integrity with scheduling
• Punches in before and out after every scheduled shift
• Follows established procedure for schedule and shift changes
• Takes appropriate lunch breaks when applicable, punching accordingly
• Coordinates holiday, vacation, and any time off with management while considering the needs of the restaurant

Skills

Customer service

Multi-tasking

Communication

Problem solving

Flexible schedule

Education

High School diploma or GED

Tools

POS system

Job description

Neiman Marcus in Texas is seeking a Restaurant Server to greet guests, describe menu items, and ensure an exceptional dining experience. You will leverage knowledge of food, wine, and service to assist customers in a fast-paced luxury setting.

The role involves standing for long periods, proper table settings, and collaboration with the team to maintain top service standards. Evening, weekend, and holiday shifts are expected.