Luxury Resort Housekeeping Supervisor

Timbers Kauai; Lihue (HI); On-site; USD 52,000 - 78,000; Full time

Job summary

Timbers Kaua‘i at Hōkūala, an oceanfront luxury resort on Kaua‘i, seeks a Housekeeping Supervisor to lead and mentor a large team while ensuring exceptional cleanliness and presentation across residences and public areas.

Reporting to the Executive Housekeeper, you will supervise daily operations, conduct pre‑shift briefings, inspect rooms, coordinate with Guest Services, and provide coverage during days off and vacations.

Qualifications

• High School Diploma or equivalent; housekeeping experience in luxury settings preferred.
• Knowledge of cleaning methods, linen care, chemical handling, and equipment.

Responsibilities

• Maintain an active presence on the floors throughout the shift, directing work and providing hands-on support.
• Conduct daily pre-shift meetings and assign tasks based on occupancy and service needs.
• Inspect residences and public areas for cleanliness and readiness; communicate status to Guest Services.
• Inspect and manage housekeeping carts, storage areas, and service areas for safety and order.
• Coach team members on cleaning methods, presentation, and service standards.
• Assist with cleaning and housekeeping tasks as needed to meet service priorities.
• Monitor workloads, adjust assignments, and coordinate overtime when required.
• Coordinate with Guest Services on arrivals, priorities, and residence readiness.
• Report maintenance issues and assist with preventative maintenance preparation.

Skills

Leadership

Communication

Detail oriented

Safety regulations

MS Office

Business English

Diversity awareness

Stress management

Education

High School Diploma

Tools

Microsoft Word

Excel

Outlook

Job description

Timbers Kaua‘i at Hōkūala, an oceanfront luxury resort on Kaua‘i, seeks a Housekeeping Supervisor to lead and mentor a large team while ensuring exceptional cleanliness and presentation across residences and public areas.

Reporting to the Executive Housekeeper, you will supervise daily operations, conduct pre‑shift briefings, inspect rooms, coordinate with Guest Services, and provide coverage during days off and vacations.