Luxury Resort Bellperson – Guest Arrival & Concierge

EOS Hospitality LLC; Harwich (MA); On-site; USD 22,041 - 23,419; Full time

Job summary

EOS Hospitality LLC is seeking a Bellperson in Harwich, MA to provide a welcoming and polished arrival and departure experience. The role requires a gracious demeanor, guest-focused service, and proactive assistance throughout the guest journey.

Responsibilities include welcoming guests, transporting luggage, guiding guests to rooms, and delivering amenities and requests promptly. Physical stamina for up to 9 hours, and lift up to 50 pounds, are required; prior luxury hotel experience is

Qualifications

• Strong interpersonal skills and ability to deliver superior guest service.
• Comfort with lifting up to 50 pounds and standing for long periods.
• Experience in luxury hotel/resort environment preferred.
• Willingness to assist guests proactively and professionally.

Responsibilities

• Welcome guests with warmth and professionalism upon arrival.
• Transport luggage safely during arrival and departure.
• Escort guests to accommodations and explain room features and resort amenities.
• Deliver guest amenities, packages, and special requests promptly.

Skills

Interpersonal skills

Guest service

Physical stamina

Job description

EOS Hospitality LLC is seeking a Bellperson in Harwich, MA to provide a welcoming and polished arrival and departure experience. The role requires a gracious demeanor, guest-focused service, and proactive assistance throughout the guest journey.

Responsibilities include welcoming guests, transporting luggage, guiding guests to rooms, and delivering amenities and requests promptly. Physical stamina for up to 9 hours, and lift up to 50 pounds, are required; prior luxury hotel experience is