Luxury Real Estate Agent Services Specialist

The Agency; Los Angeles (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Professional development budget

Comprehensive health benefits

401(k)

HSAs FSAs

Employee Assistance Program (EAP)

Job summary

The Agency in Los Angeles is seeking an Agent Services Coordinator to support luxury real estate agents across Brentwood, Venice, and Manhattan Beach. You will manage daily office operations, assist with in-office events, and coordinate marketing materials using our proprietary platforms.

Ideal candidates have 0-2 years in office administration or related fields, strong customer service skills, and comfort with Canva and standard business software.

Qualifications

• Bachelor’s Degree preferred.
• 0-2 years of experience in office administration, marketing, and/or customer service.
• Real estate industry and/or luxury brand experience or strong interest is a plus
• Excellent customer service skills
• Proficient use of Canva and basic design understanding (production level)
• Prior Google Suite, Adobe Acrobat DC, DocuSign, and Zip Forms experience is a plus
• Must be tech-savvy and comfortable with the usage of general business software
• Self-starter mindset

Responsibilities

• Oversee general reception items, office organization, and daily office management.
• Act as the primary liaison between the office and various departments such as Marketing, Agent Experience, etc.
• Maintain office supplies, equipment, and ensure grab-and-go marketing collateral is neat and organized for agent use.
• Assist with in-office meetings and events, including space preparation, setup, and breakdown.
• Collaborate with fellow office staff to ensure a positive experience and culture for the agent community.
• Assist with administrative transactional tasks, possibly including processing leases and facilitating commission checks.
• Coordinate facility management, including equipment troubleshooting, and repair coordination.
• Manage relationships with office agents, understanding their immediate business needs and advising them on how to utilize marketing tools and resources.
• Actively use proprietary tech systems to create various deadline-oriented marketing materials, including listing presentations, listing collateral, and industry-specific advertising. Execute small adjustments and quick fixes to existing marketing materials.
• Assist agents with simple marketing requests, and in-person troubleshooting.
• Adhere to brand standards in all marketing materials, and facilitate agent adoption of those standards in all assets produced.
• Will work 4 days/week in Brentwood; 1 day/week alternating between Venice and Manhattan Beach offices

Skills

Customer service

Marketing

Office administration

Canva

Google Suite

Adobe Acrobat DC

DocuSign

Zip Forms

Education

Bachelor’s Degree preferred

Tools

Canva

Google Suite

Adobe Acrobat DC

DocuSign

Zip Forms

Job description

The Agency in Los Angeles is seeking an Agent Services Coordinator to support luxury real estate agents across Brentwood, Venice, and Manhattan Beach. You will manage daily office operations, assist with in-office events, and coordinate marketing materials using our proprietary platforms.

Ideal candidates have 0-2 years in office administration or related fields, strong customer service skills, and comfort with Canva and standard business software.