Luxury Private Club Operations Manager (Pre-Opening)

Prismhr Hire; Chicago (IL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Bonus eligible

401(k) plan

Medical, dental, and vision insurance

Paid vacation

Job summary

The Lake at Chicago is a private hospitality club opening in Fall 2026. It seeks an Operations Manager to oversee day-to-day guest experiences, staffing, and financial standards, partnering with service and administrative leadership from pre-opening through ongoing operations, reporting to the General Manager.

The ideal candidate brings strong leadership in hospitality operations and organizational excellence, thriving in a luxury, member-focused environment with flexibility for evenings,

Qualifications

• 5+ years of progressive operations or management experience in high-volume hospitality or private club settings.
• Experience supporting a new venue opening strongly preferred.
• Working knowledge of P&L management, labor cost control, and vendor management.
• Familiarity with health and safety code compliance.
• Excellent communication, organization, and multitasking skills.
• Flexible schedule including evenings, weekends, and holidays.
• Previous private club experience is a plus.

Responsibilities

• Oversee daily operations across guest experience areas, including housekeeping, valet, front desk, door service, and guest rooms.
• Partner with department leaders to maintain service standards and operational consistency.
• Address operational issues quickly and professionally in support of the member experience.
• Serve as the primary liaison between daily operations and the General Manager, providing regular updates.
• Manage scheduling, labor planning, and staffing coverage across the property.
• Support recruiting, onboarding, and training coordination alongside People & Culture.
• Monitor budgets, cost controls, and overall financial performance across departments.
• Maintain vendor relationships, including ordering, receiving, and inventory oversight.
• Ensure compliance with health and safety requirements and sanitation standards.
• Collaborate with service and administrative teams to deliver seamless member experiences.
• Support pre-opening logistics, staffing coordination, and departmental readiness for Fall 2026.
• Contribute ideas to improve operational efficiency and leadership skills.

Skills

Operations leadership

Hospitality management

Vendor management

P&L awareness

Staffing & scheduling

Communication

Job description

The Lake at Chicago is a private hospitality club opening in Fall 2026. It seeks an Operations Manager to oversee day-to-day guest experiences, staffing, and financial standards, partnering with service and administrative leadership from pre-opening through ongoing operations, reporting to the General Manager.

The ideal candidate brings strong leadership in hospitality operations and organizational excellence, thriving in a luxury, member-focused environment with flexibility for evenings,