Luxury Lounge Server – Guest Experience Specialist

Four Seasons Hotels Ltd; Illinois; On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Discounted housing

Employee Travel Program

Medical, dental and vision insurance

5 Weeks PTO

Ski passes and storage

Free meals for employees

Job summary

Four Seasons Resort and Residences Jackson Hole seeks a guest-focused lounge associate for the Ascent Lounge. You will deliver beverages and dining experiences that meet Four Seasons standards, while greeting guests with warmth and professionalism.

This role requires a flexible schedule including weekends and holidays, and a background in luxury hospitality. Strong English, excellent presentation, and a passion for service are essential.

Qualifications

• High School diploma or equivalent; college degree preferred.
• 1-2 years experience in a luxury hotel.
• Fluent English required; strong service orientation.

Responsibilities

• Provide guest service aligned with Four Seasons standards.
• Serve beverages and dining experiences at the Ascent Lounge with professionalism and friendliness.
• Maintain flexible schedule to cover all shifts, weekends and holidays.
• Operate the resort’s computer system to ring up sales, print checks, and close readings.

Skills

Guest service

Interpersonal skills

Fluent English

Legal work authorization

Education

High School diploma or equivalent

College degree (preferred)

Job description

Four Seasons Resort and Residences Jackson Hole seeks a guest-focused lounge associate for the Ascent Lounge. You will deliver beverages and dining experiences that meet Four Seasons standards, while greeting guests with warmth and professionalism.

This role requires a flexible schedule including weekends and holidays, and a background in luxury hospitality. Strong English, excellent presentation, and a passion for service are essential.