Luxury Lingerie Experience Specialist

Honey Birdette; Tampa (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Sales incentives

Career progression

Employee assistance program

401k match

Product discount

Job summary

Honey Birdette in Tampa, FL is seeking a dedicated Sales Associate to curate a red carpet shopping experience for clients and help meet sales expectations. You will be part of a fierce, energetic team that values collaboration, approachability, and high standards of service.

The role emphasizes customer relationships, product knowledge across lingerie, toys, and bondage, and active participation in training and store upkeep. A flexible schedule including weekends and holidays is expected.

Qualifications

• High school diploma or equivalent.
• Experience in a retail, client-facing, or customer service role.
• Excellent written, verbal and interpersonal skills.
• Familiarity with sales principles.
• Positive attitude with an entrepreneurial mindset.
• Ability to deliver a high standard of customer service and build exceptional customer relationships.

Responsibilities

• Deliver exceptional customer service to ensure client satisfaction.
• Strive to meet and exceed sales targets and KPIs making meaningful contributions to the team’s overall performance.
• Achieve lingerie, toy, and bondage sales goals.
• Grow clienteling and IG followers outreach.
• Read Honey Communications to develop and maintain in-depth product knowledge to competently and confidently address client inquiries and provide recommendations.
• Cultivate strong relationships with clients, team members, and management to create a positive work environment.
• Attend training sessions and complete “The Hive” tasks to ensure alignment with the Honey Birdette vision.
• Assist in maintaining a visually appealing and well-organized, operationally sound store environment, including restocking merchandise and keeping displays clean and tidy.
• Maintain and exhibit strong product knowledge to upsell, style, and deliver premium client experiences.
• Resolve any client complaints with a sense of diplomacy and urgency to create maximum client satisfaction, escalating to a Boutique Manager, if necessary.
• Uphold and adhere to all company policies and operational procedures.

Skills

Customer service

Retail sales

Communication skills

POS software

Team player

Education

High school diploma

Tools

POS software

Inventory management tools

Job description

Honey Birdette in Tampa, FL is seeking a dedicated Sales Associate to curate a red carpet shopping experience for clients and help meet sales expectations. You will be part of a fierce, energetic team that values collaboration, approachability, and high standards of service.

The role emphasizes customer relationships, product knowledge across lingerie, toys, and bondage, and active participation in training and store upkeep. A flexible schedule including weekends and holidays is expected.