In-Store Lingerie & Experience Specialist

Honey Birdette; San Jose (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive wages

Sales incentives

Career progression and training

Mental health support

401k matching

Product discount

Job summary

Honey Birdette in San Jose, CA seeks a passionate Sales Associate to deliver a premium client experience and drive sales. You will build client relationships, stay informed on products, and contribute to a collaborative store environment.

The role requires a professional, energetic, and approachable demeanor with excellent communication skills. Join a dynamic team, participate in training, and enjoy a generous product discount and incentives.

Qualifications

• High school diploma or equivalent.
• Experience in a retail, client-facing, or customer service role.
• Excellent written, verbal and interpersonal skills.
• Familiarity with sales principles.
• Positive attitude with an entrepreneurial mindset.
• Ability to deliver a high standard of customer service and build exceptional customer relationships.
• Energetic and proactive approach, capable of working independently and collaboratively on a team.
• Strong attention to detail and organizational skills while managing multiple tasks in a fast-paced work environment.
• Ability to maintain confidentiality and exercise discretion.
• Basic computer skills, experience using POS software, inventory management tools.
• Sales driven mentality - ability to achieve high expectations of sales goals.
• Available to work a flexible schedule to meet the needs of the business, which include closing shifts, weekends and holiday shifts.
• Must have unrestricted access to work in the U.S.
• Must be at least eighteen (18) years of age.

Responsibilities

• Deliver exceptional customer service to ensure client satisfaction.
• Strive to meet and exceed sales targets and KPIs making meaningful contributions to the team’s overall performance.
• Achieve lingerie, toy, and bondage sales goals.
• Grow clienteling and IG followers outreach.
• Read Honey Communications to develop and maintain in-depth product knowledge to competently and confidently address client inquiries and provide recommendations.
• Cultivate strong relationships with clients, team members, and management to create a positive work environment.
• Attend training sessions and complete “The Hive” tasks to ensure alignment with the Honey Birdette vision.
• Assist in maintaining a visually appealing and well-organized, operationally sound store environment, including restocking merchandise and keeping displays clean and tidy.
• Maintain and exhibit strong product knowledge to upsell, style, and deliver premium client experiences.
• Resolve any client complaints with a sense of diplomacy and urgency to create maximum client satisfaction, escalating to a Boutique Manager, if necessary.
• Uphold and adhere to all company policies and operational procedures.

Skills

Customer service

Interpersonal skills

Sales principles

Energetic

Detail-oriented

Education

High school diploma or equivalent

Tools

POS software

Inventory management

Basic computer skills

Job description

Honey Birdette in San Jose, CA seeks a passionate Sales Associate to deliver a premium client experience and drive sales. You will build client relationships, stay informed on products, and contribute to a collaborative store environment.

The role requires a professional, energetic, and approachable demeanor with excellent communication skills. Join a dynamic team, participate in training, and enjoy a generous product discount and incentives.