Luxury Jewelry Sales Concierge — In-Store Expert

Blue Nile; Tysons (VA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Vision coverage

Dental coverage

401(k) match

Discretionary bonus

Job summary

Blue Nile in Tysons Corner Center, Tysons, VA, is seeking a Luxury Sales Consultant to educate customers on fine jewelry and deliver a white-glove service in our showroom. You will build relationships, meet sales and service goals, and represent the Blue Nile brand with professionalism and enthusiasm.

The ideal candidate has retail or customer service experience, strong communication skills, and the ability to work in a fast-paced, high-end environment.

Qualifications

• Previous retail sales or customer service experience required.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and meet deadlines.

Responsibilities

• Communicate the Blue Nile difference and instill trust in our brand.
• Provide exceptional customer service and develop product knowledge to educate customers.
• Set clear expectations for customers and ensure an on-brand Blue Nile experience.
• Follow up on all communications while maintaining service standards.
• Resolve complex customer service challenges and find solutions beyond expectations.
• Support a service culture focused on the customer and build long-term relationships.

Skills

Retail sales

Customer service

Interpersonal skills

Communication skills

Time management

Education

High School Diploma or GED

Tools

Computer skills

Job description

Blue Nile in Tysons Corner Center, Tysons, VA, is seeking a Luxury Sales Consultant to educate customers on fine jewelry and deliver a white-glove service in our showroom. You will build relationships, meet sales and service goals, and represent the Blue Nile brand with professionalism and enthusiasm.

The ideal candidate has retail or customer service experience, strong communication skills, and the ability to work in a fast-paced, high-end environment.