Luxury Jewelry Sales & Client Concierge

Signet Jewelers; Roseville (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Vision coverage

Dental coverage

401(k) employer match

Discretionary bonus

Job summary

Blue Nile is seeking a Luxury Sales Consultant for our retail showroom. You will educate customers about jewelry, deliver white-glove service, and nurture long-term relationships as a trusted jeweler for life.

The role emphasizes professionalism, accessibility, enthusiasm, and a passion for the customer experience. Benefits include comprehensive medical and retirement options and a dynamic, fast-paced environment.

Qualifications

• Previous retail sales or customer service experience required.
• High School Diploma or GED.
• Jewelry experience is a plus but not required.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Authorized to work in the U.S.

Responsibilities

• Communicate the Blue Nile difference and instill trust in our brand.
• Provide exceptional customer service and build product knowledge.
• Set clear expectations and deliver on-brand Blue Nile experiences.
• Follow up on communications while maintaining service standards.
• Resolve complex customer service challenges and exceed expectations.
• Help create a service culture focused on the customer and long-term relationships.
• Maintain attendance and punctuality, meet sales and service goals.
• Collaborate with showroom management to solve problems.

Skills

Retail sales

Customer service

Communication

Attention to detail

Education

High School Diploma or GED

Job description

Blue Nile is seeking a Luxury Sales Consultant for our retail showroom. You will educate customers about jewelry, deliver white-glove service, and nurture long-term relationships as a trusted jeweler for life.

The role emphasizes professionalism, accessibility, enthusiasm, and a passion for the customer experience. Benefits include comprehensive medical and retirement options and a dynamic, fast-paced environment.