Luxury Jewelry Keyholder & Brand Ambassador

Ana Luisa GmbH; Brea (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Generous paid time off

Floating holidays

Extensive training and development

Employee discounts

Welcome gift card

Job summary

Ana Luisa is seeking a Keyholder for the Brea Mall to act as a brand ambassador and leadership presence on the sales floor. You will deliver elevated client experiences, drive sales through bespoke service and deep product knowledge, and support store leadership in operations and team development.

In this role you will maintain luxury service standards, nurture long-term clientele, and help achieve store KPIs while upholding the brand's elegant values.

Qualifications

• 1+ year of retail leadership or keyholder experience, preferably within luxury or premium retail.
• Proven ability to drive sales performance and deliver exceptional client experiences.
• Passion for fine jewelry, styling, and luxury service.
• Strong communication, organizational, and problem-solving skills.
• Familiarity with Shopify, Google Workspace, and inventory systems preferred.
• Flexibility to work evenings, weekends, holidays, and maintain open availability.

Responsibilities

• Leadership & Team Support: Foster a collaborative store culture; coach and develop team members; lead by example in delivering luxurious client experiences; communicate store goals and brand initiatives.

Skills

Retail leadership

Sales performance

Customer service

Communication

Problem solving

Inventory management

Flexible scheduling

Tools

Shopify

Google Workspace

Job description

Ana Luisa is seeking a Keyholder for the Brea Mall to act as a brand ambassador and leadership presence on the sales floor. You will deliver elevated client experiences, drive sales through bespoke service and deep product knowledge, and support store leadership in operations and team development.

In this role you will maintain luxury service standards, nurture long-term clientele, and help achieve store KPIs while upholding the brand's elegant values.