Luxury Jewelry Consultant - Full Time - Rockingham Park

Blue Nile; Salem (NH); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) employer match

Job summary

Blue Nile is seeking a Luxury Sales Consultant for our Rockingham Park Mall showroom in Salem, NH. You will educate customers on jewelry, provide white-glove service, and drive sales while building lasting relationships. The role emphasizes trust, brand experience, and a customer-centric approach in a fast-paced retail environment.

Experience in retail or customer service is preferred; jewelry exposure a plus. Must adapt to peak seasons and stand for long periods.

Qualifications

• Previous retail sales or customer service experience required.
• High School Diploma or GED.
• Jewelry experience a plus but not required.
• Excellent interpersonal, creative problem solving, organizational and time management skills.
• Excellent listening, written and verbal communication skills.
• Strong attention to detail and high integrity.
• Ability to work within deadlines in a fast-paced environment.
• Strong computer, typing/keyboarding, and data entry skills; navigate computer systems.
• Ability to stand for extended periods of time.
• Flexibility and scheduling readiness during peak seasons.
• Authorized to work in the U.S.

Responsibilities

• Communicate the Blue Nile difference, instilling trust and confidence in our brand.
• Demonstrate exceptional customer service and continually develop your product knowledge to educate customers.
• Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience.
• Proactively follow up on all internal and external communications while maintaining Blue Nile service standards.
• Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations.
• Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth.
• Continuously maintain excellent attendance and punctuality.
• Consistently achieve or exceed company sales and service goals.
• Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer.

Skills

Retail sales

Customer service

Interpersonal skills

Communication skills

Problem solving

Time management

Attention to detail

Computer skills

Typing

Scheduling flexibility

Ability to stand for long periods

Authorized to work in the U.S.

Education

High School Diploma or GED

Job description

AtBlue Nile, we believe that love deserves better.We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love.

Blue Nileis looking for aLuxury Sales Consultantwho is eager for an exciting opportunity to join our retail showroom in theRockingham Park Mall in Salem, NH. The ideal candidate understands the white glove culture and has a passion to educate customers about jewelry purchases. ALuxury Sales Consultantat Blue Nile is outgoing, passionate and strives to help others.The company’s customer service goal is to enhance and grow the brand connection experience for customers.Luxury Sales Consultantsdo this through being professional, accessible, enthusiastic, and interested in a career that creates a “Jewelerfor Liferelationship” with Blue Nile.

Responsibilities:

• Communicate the Blue Nile difference, instilling trust and confidence in our brand.
• Demonstrate exceptional customer service and continually develop your product knowledge to educate customers.
• Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience.
• Proactively follow up on all internal and external communications while maintaining Blue Nile service standards.
• Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations.
• Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth.
• Continuously maintain excellent attendance and punctuality.
• Consistently achieve or exceed company sales and service goals.
• Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer.

• Previous retail sales or customer service experience required.

• High School Diploma or GED.
• Jewelry experience a plus but not required.
• Excellent interpersonal, creative problem solving, organizational and time management skills.
• Excellent listening, written and verbal communication skills.
• Strong attention to detail and high integrity.
• Ability to work within deadlines in a fast-paced environment.
• Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems.
• Ability to stand for extended periods of time.
• Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.
• Authorized to work in the U.S.

The hourly pay range for this job is $19.00 - $23.00. Base pay offered may vary depending on geographic region, internal equity, job- related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus.Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions.

At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position.
Additional Information: Blue Nile is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. Blue Nile will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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