Luxury Interior Design & Client Experience Lead

Three Design + Build; Leawood (KS); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Unique homes projects

Collaborative team

Full luxury exposure

Professional growth

Networking in KC luxury

Creative culture

Company impact

Job summary

Three Design Build in Kansas City seeks an Interior Design & Client Experience Manager to guide clients from concept to finished home. This role combines interior design, selections, client management, purchasing, scheduling, invoicing, project coordination, networking, and business development.

You will collaborate with architects, designers, PMs, builders, vendors, and clients to deliver a cohesive, high-quality experience across every design decision, with emphasis on luxury finishes and

Qualifications

• 1+ years of interior design, residential design, selections, construction, or related experience preferred.
• Experience with luxury residential design is strongly preferred.
• Strong understanding of residential materials, finishes, fixtures, and furnishings.
• Excellent communication and client-service skills.
• Strong organizational and time-management skills.
• Comfortable managing multiple projects and deadlines simultaneously.
• Experience with purchasing, estimating, invoicing, or project coordination is a plus.
• Existing relationships within the Kansas City design, construction, architecture, or real estate community are a major plus.
• Proficiency with design and business software is preferred.
• A strong portfolio demonstrating design ability is preferred.

Responsibilities

• Develop and coordinate interior finish selections for luxury custom homes.
• Assist clients in making selections reflecting their personal style and budget.
• Coordinate flooring, tile, countertops, plumbing fixtures, lighting, appliances, hardware, cabinetry, paint, wallpaper, and other interior finishes.
• Create selection presentations and assist with design boards, samples, and finish packages.
• Maintain consistency between architectural plans, interior design, and construction.
• Stay current on luxury residential design trends, products, materials, and vendors.
• Serve as a trusted point of contact for clients throughout the selections process.
• Lead and coordinate client selection meetings.
• Help clients navigate decisions while keeping projects moving forward.
• Communicate professionally and proactively with clients, vendors, and internal team.
• Create an experience that makes clients feel confident, informed, and excited about their home.
• Coordinate selection deadlines and maintain project schedules.
• Work closely with project managers and construction teams to ensure timely selections.
• Track lead times and identify issues before they become construction problems.
• Coordinate deliveries, installations, and vendor schedules.
• Maintain accurate records of selections and project decisions.
• Prepare and manage purchase orders.
• Coordinate purchasing with vendors and suppliers.
• Track pricing, quantities, lead times, and delivery dates.
• Review invoices for accuracy.
• Coordinate client billing and internal accounting requirements.
• Maintain organized project documentation and purchasing records.
• Build strong relationships with designers, architects, vendors, real estate professionals, developers, and other industry partners.
• Represent Three Design Build at industry events, networking functions, showrooms, and community events.
• Develop relationships that lead to new opportunities for the company.
• Help introduce potential clients to the Three Design Build experience.
• Actively promote our design capabilities and help grow our interior design business.
• Become a recognizable and trusted representative of the Three Design Build brand within the Kansas City design and real estate community.

Skills

Creative

Organized

Personable

Confident

Driven

Collaborative

Business-minded

Sales-oriented

Detail-oriented

Fun

Tools

Design software

Job description

Three Design Build in Kansas City seeks an Interior Design & Client Experience Manager to guide clients from concept to finished home. This role combines interior design, selections, client management, purchasing, scheduling, invoicing, project coordination, networking, and business development.

You will collaborate with architects, designers, PMs, builders, vendors, and clients to deliver a cohesive, high-quality experience across every design decision, with emphasis on luxury finishes and