Luxury In-Room Dining Concierge

Sanctuary Camelback Mountain; Paradise Valley (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

Sanctuary Camelback Mountain in Paradise Valley, AZ, seeks an In-Room Dining Order Taker to deliver warm, attentive service throughout the ordering experience. You will accurately record guest orders, offer knowledgeable recommendations, and ensure clear communication to the kitchen and service teams.

The role emphasizes high‑quality guest interactions, professional appearance, and the ability to work efficiently in a luxury hospitality setting.

Qualifications

• Must communicate clearly in English and show professional demeanor.
• Provide accurate room service orders with necessary specs.
• Recommend items and answer questions to guests.
• Maintain organization and responsive coordination with teams.

Responsibilities

• Take all guest Room Service orders, record with specs, repeat to guest.
• Coordinate with Private Bar and servers for timely delivery.
• Monitor and use HOTEL software to track orders and arrivals.
• Follow procedures for amenities and ensure proper handoff to staff.

Skills

Interpersonal skills

English fluency

Typing skills

Customer service

Telephone communication

Detail oriented

Education

High School Diploma

Food Handler's Card

Alcohol Certification

Tools

HOTSOS

Opera

Traces

Order entry software

Job description

Sanctuary Camelback Mountain in Paradise Valley, AZ, seeks an In-Room Dining Order Taker to deliver warm, attentive service throughout the ordering experience. You will accurately record guest orders, offer knowledgeable recommendations, and ensure clear communication to the kitchen and service teams.

The role emphasizes high‑quality guest interactions, professional appearance, and the ability to work efficiently in a luxury hospitality setting.