Housekeeping Supervisor

Auberge; Napa (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

Stanly Ranch, Auberge Collection is seeking a Housekeeping Supervisor to lead and elevate the housekeeping team, ensuring every guest room and public area reflects the highest standards of cleanliness and hospitality.

You will train staff, monitor supplies, and coordinate schedules while addressing guest requests to maintain a superior guest experience at this luxury Napa property.

Qualifications

• Minimum of two years housekeeping experience.
• Able to communicate in English.
• Able to work a flexible schedule, including weekends and holidays, according to department needs.
• Prior experience in a luxury hotel preferred.

Responsibilities

• Lead and supervise the housekeeping team, providing guidance, training, and support to ensure efficient and high-quality cleaning services.
• Inspect and ensure the cleanliness and maintenance of guest rooms and public areas, enforcing established standards and promptly addressing any issues.
• Monitor and manage housekeeping supplies and equipment, ensuring adequate stock levels and coordinating orders as necessary.
• Create work schedules, assign tasks, and distribute workload among housekeeping staff to ensure timely and thorough completion of cleaning responsibilities.
• Address guest requests, concerns, and inquiries related to housekeeping, providing solutions and maintaining a positive guest experience.

Skills

Team leadership

English communication

Flexibility

Job description

Company Description

Stanly Ranch, Auberge Collection is the resort of new Napa, bringing a bold, dynamic energy and creating an unrivaled destination and community itself. Set on over 700 acres of rolling vineyards and farmland in the southern section of Napa Valley’s wine-growing region with access to both Napa and Sonoma, the resort includes 135 airy cottage guestrooms and suites, featuring outdoor terraces with fire pits and views of the Mayacamas Mountains. Stanly Ranch offers a rare ownership opportunity consisting of a limited collection of three- to six-bedroom Vineyard Homes and furnished two-bedroom Villas. The resort features Halehouse, an Auberge spa offering targeted and intentional treatments that help you reach your full potential, three unique dining venues including Bear, which pays homage to local farmers and makers, and a behind-the-scenes look at wine country with a unique range of thrilling adventures and immersive experiences. Embracing its 100-year Napa Valley history, Stanly Ranch, Auberge Collection has undergone an evolution from a working ranch to a deeply-rooted luxury destination capturing the casual honest luxury of culture and cultivation.

Job Description

Join our team as a Housekeeping Supervisor and become part of the Auberge Family. As part of the Auberge family, we are looking for a detail-oriented professional whose meticulous eye for cleanliness will help shape a haven of comfort for our guests. As the driving force behind the housekeeping team, you will foster a culture of excellence, ensuring each room reflects the highest standards of hospitality and care.

Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are:

• Lead and supervise the housekeeping team, providing guidance, training, and support to ensure efficient and high-quality cleaning services.
• Inspect and ensure the cleanliness and maintenance of guest rooms and public areas, enforcing established standards and promptly addressing any issues.
• Monitor and manage housekeeping supplies and equipment, ensuring adequate stock levels and coordinating orders as necessary.
• Create work schedules, assign tasks, and distribute workload among housekeeping staff to ensure timely and thorough completion of cleaning responsibilities.
• Address guest requests, concerns, and inquiries related to housekeeping, providing solutions and maintaining a positive guest experience.

The starting range for this position is $25.00. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Qualifications

• Minimum of two years Housekeeping experience
• Able to communicate in English
• Able to work a flexible schedule, including weekends and holidays, according to department needs.
• Prior experience in a luxury hotel preferred

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

GLE Operations LLC is an Equal Opportunity Employer, M/F/D/V. GLE Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GLE Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

GLE Operations LLCis an Equal Opportunity Employer, M/F/D/V.GLE Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements,GLE Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.