Luxury Housekeeping Supervisor — Guest Experience Lead

Winvian; Morris (CT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k) retirement plan

Job summary

Winvian Farm in Connecticut is seeking a dedicated Housekeeping Supervisor to oversee daily operations and support the Housekeeping Manager. This hands-on role trains staff, ensures cottages and public areas meet luxury standards, and schedules tasks for optimal efficiency.

The successful candidate will have prior housekeeping experience, leadership ability, and a strong focus on detail and guest satisfaction.

Qualifications

• 2 years of hospitality experience preferred.
• Supervisory or team leadership experience preferred.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize responsibilities, and work independently.
• Excellent communication and interpersonal skills.
• Professional demeanor, positive attitude, and commitment to teamwork.
• Ability to perform the physical requirements of the position, including prolonged standing, bending, reaching, and lifting.
• Valid driver's license required.
• Must meet Winvian Farm's company vehicle driving and insurance eligibility requirements.

Responsibilities

• Supervise, train, and support housekeeping staff to ensure exceptional cleanliness and service standards.
• Inspect guest cottages and common areas to ensure compliance with Winvian's housekeeping standards.
• Assist with daily housekeeping operations, including cleaning guest cottages and preparing rooms for guest arrivals.
• Conduct thorough room inspections and pre-arrival checks.
• Monitor housekeeping supplies and inventory levels.
• Assist the Housekeeping Manager with scheduling, staff performance, and operational efficiency.
• Ensure employees follow established housekeeping procedures, safety guidelines, and company policies.
• Communicate effectively with management and other departments to address guest needs and operational priorities.
• Assume supervisory responsibilities in the Housekeeping Manager's absence.

Skills

Housekeeping experience

Supervisory experience

Organizational skills

Attention to detail

Multitasking

Communication skills

Driver's license

Job description

Winvian Farm in Connecticut is seeking a dedicated Housekeeping Supervisor to oversee daily operations and support the Housekeeping Manager. This hands-on role trains staff, ensures cottages and public areas meet luxury standards, and schedules tasks for optimal efficiency.

The successful candidate will have prior housekeeping experience, leadership ability, and a strong focus on detail and guest satisfaction.