Luxury Housekeeping Manager: Lead Team & Elevate Service

Starwood Hotels; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Starwood Hotels is seeking a Housekeeping Manager to lead the housekeeping team in a luxury hotel environment. The role requires a people-oriented leader who can streamline processes, manage supplies, and drive guest and team member engagement while maintaining high standards of cleanliness and service.

The ideal candidate has at least 2 years of relevant experience in luxury hotels, with a post-secondary diploma or degree considered a plus.

Qualifications

• Minimum of 2 years of similar work experience in a luxury hotel setting.
• Post-secondary diploma or degree would be a plus.
• Strong knowledge of housekeeping operations, leadership, and a track record in guest and team member engagement and financial performance.
• Excellent verbal and written communication; flexible for a 24-hour operation.

Responsibilities

• Lead the Housekeeping team to deliver outstanding service.
• Streamline housekeeping processes and manage supplies.
• Ensure guest and team member engagement, and financial performance.

Skills

Housekeeping operations

Leadership

Guest engagement

Communication skills

Flexibility

Education

Post-secondary diploma or degree

Job description

Starwood Hotels is seeking a Housekeeping Manager to lead the housekeeping team in a luxury hotel environment. The role requires a people-oriented leader who can streamline processes, manage supplies, and drive guest and team member engagement while maintaining high standards of cleanliness and service.

The ideal candidate has at least 2 years of relevant experience in luxury hotels, with a post-secondary diploma or degree considered a plus.