Luxury Hotel Server - Guest Experience & Upselling

Warwick Hotel; Dallas (TX); On-site; USD 21,000 - 34,000; Full time

Job summary

The Warwick Melrose Hotel in Dallas seeks a Landmark Restaurant Server to deliver attentive, personalized service in a luxury hotel dining setting. You will take orders, make menu recommendations, coordinate with kitchen and bar staff, and help create memorable experiences for guests.

The role requires a high school diploma, prior server experience, strong communication, and the ability to stand for long periods.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to stand and walk for extended periods.
• Experience as a server in a full-service restaurant or hotel dining.
• Basic knowledge of food and beverage service standards.

Responsibilities

• Greet and seat guests, explain menus and specials.
• Take accurate orders with guest preferences and dietary needs.
• Deliver orders promptly and ensure guest satisfaction.
• Maintain dining area cleanliness and station organization.
• Collaborate with team to address guest concerns.
• Process payments securely.
• Adhere to health, safety, and sanitation guidelines.

Skills

Customer service

Communication

Interpersonal skills

Multilingual

Education

High school diploma

Tools

POS systems

Job description

The Warwick Melrose Hotel in Dallas seeks a Landmark Restaurant Server to deliver attentive, personalized service in a luxury hotel dining setting. You will take orders, make menu recommendations, coordinate with kitchen and bar staff, and help create memorable experiences for guests.

The role requires a high school diploma, prior server experience, strong communication, and the ability to stand for long periods.