Luxury Hotel Server – Guest Experience Lead (PM Shifts)

Four Seasons; Minneapolis (MN); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Comprehensive health and vision insu_r

Daily meals inspired by award-winning

Uniforms and uniform care

Parking discounts

Discounted accommodations at Four Seas

Job summary

Four Seasons Hotel Minneapolis is seeking a Restaurant Server to join our luxury team. The role focuses on creating memorable dining experiences with anticipatory service, a strong menu knowledge, and a polished presence in a fast-paced luxury setting.

We value guests from local and international backgrounds and offer development opportunities, competitive compensation with tips, and a comprehensive benefits package. You’ll be part of a renowned hospitality team on the Minneapolis skyline.

Qualifications

• 2–3 years experience in Food & Beverage
• Able to stand 8 hours and lift up to 50 lbs
• TIPS & ServSafe certified
• Knowledge of Minneapolis and surrounding areas is desirable
• Luxury hotel or resort experience preferred
• Flexible schedule (weekdays, weekends, holidays)
• Able to carry and balance a tray
• Cash and credit card transactions handling
• Ability to multi-task in a high-volume environment
• Strong problem-solving skills and guest service focus
• Reading, writing and spoken English proficiency

Responsibilities

• Take guest orders and describe the menu with vivid descriptions of origin, taste and preparation methods
• Communicate orders to kitchen and bar using the POS system and coordinate timings
• Check completed kitchen orders and deliver to table or lounge promptly
• Anticipate guest needs, ascertain satisfaction and respond to requests
• Read the table and tailor a customized experience for local guests and travelers
• Close guest checks and process payments (cash/credit)
• Breakdown, clean and set up tables and chairs
• Work harmoniously with co-workers and supervisors
• Assist with duties in high-volume periods in Food & Beverage

Skills

F&B experience

Customer service

Team player

Physical stamina

Luxury hotel experience

Flexibility

Tray handling

Cash handling

Multi-tasking

Problem solving

English proficiency

TIPS & ServSafe certified

Job description

Four Seasons Hotel Minneapolis is seeking a Restaurant Server to join our luxury team. The role focuses on creating memorable dining experiences with anticipatory service, a strong menu knowledge, and a polished presence in a fast-paced luxury setting.

We value guests from local and international backgrounds and offer development opportunities, competitive compensation with tips, and a comprehensive benefits package. You’ll be part of a renowned hospitality team on the Minneapolis skyline.