Luxury Hotel Security Supervisor | Growth & Perks

Mandarin Oriental; New York (NY); On-site; USD 75,000 - 77,000; Full time

Job summary

Mandarin Oriental New York is seeking a Security Supervisor to join our Security team in Midtown Manhattan. You will supervise security officers, enforce policies, and ensure compliance with local regulations in collaboration with the Assistant Director of Security.

Based at the property, you will mitigate emergencies, coordinate with government agencies and private security, and oversee patrols, inspections, and incident reporting to maintain a safe guest and colleague environment.

Qualifications

• Minimum 5 years of supervisory experience in a hospitality environment.
• Minimum 2 years of experience in a luxury market.
• Must possess a certificate of fitness as a Fire Safety Director.

Responsibilities

• Provide supervisory guidance to all security officers within the department.
• Mitigate emergencies and liaise with government agencies or private security.
• Create a safe environment by ensuring patrols and inspections are completed on each shift.
• Assist in development and implementation of Standard Operating Procedures.
• Assist in training of House Officers.
• Enforce Fire & Life Safety policies as mandated by FDNY FLSD.
• Ensure compliance with FLHSS guidelines and Guardtek software.
• Oversee day-to-day operation of the Security Department and respond to requests.

Skills

Supervisory experience

Hospitality industry experience

Fire Safety Director certification

Education

Certificate of fitness as Fire Safety Director

Job description

Mandarin Oriental New York is seeking a Security Supervisor to join our Security team in Midtown Manhattan. You will supervise security officers, enforce policies, and ensure compliance with local regulations in collaboration with the Assistant Director of Security.

Based at the property, you will mitigate emergencies, coordinate with government agencies and private security, and oversee patrols, inspections, and incident reporting to maintain a safe guest and colleague environment.