Luxury Hotel Sales & Events Coordinator

McKinnon Operating Company LLC; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Hotel Swexan in Dallas is seeking a Sales Coordinator to provide essential administrative support to the Sales team from inquiry to event execution. You will handle client communications, sales materials, and CRM data while coordinating with Sales, Event Services, Operations, and other departments to ensure seamless client experiences.

The ideal candidate has 1–2 years in luxury hospitality or sales support, superb organization, and strong written/verbal communication.

Qualifications

• 1–2 years of experience in luxury hotel, upscale hospitality, sales, events, or administrative support preferred
• Prior experience in hotel sales, catering, convention services, or hospitality operations is preferred
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Experience with hotel sales systems, CRM platforms, Delphi, CVENT, or similar programs preferred
• Ability to learn and utilize hospitality technology systems effectively
• Professional communication skills with a guest-focused and team-oriented approach
• Ability to build positive relationships with clients, team members, and leadership
• This is an on-property, in-office position
• Schedule flexibility may be required based on business needs, including client meetings, site tours, and hotel events
• Work is performed in a fast-paced luxury hotel environment
• Requires the ability to prioritize multiple projects while maintaining a high level of service and professionalism

Responsibilities

• Provide administrative support to the Sales team, including maintaining calendars, preparing correspondence, organizing files, and assisting with daily sales activities
• Support Sales Managers with client inquiries, proposals, contracts, presentations, and follow-up communication
• Assist with the preparation and organization of sales materials, client presentations, and internal meeting documents
• Maintain accurate client information, sales activity, and booking details within hotel sales systems and databases
• Assist with lead tracking, reporting, and organization of sales opportunities and account information
• Coordinate communication between Sales, Event Services, Revenue Management, Culinary, and Operations teams to ensure alignment on client expectations
• Assist with site inspections, client meetings, and sales appointments as needed
• Support group bookings, corporate accounts, social events, and catering opportunities through administrative coordination
• Participate in sales meetings, pipeline reviews, and internal coordination meetings
• Provide on-property support for client visits, events, and special projects as required
• Maintain a professional and service-oriented approach when communicating with guests, clients, and internal teams
• Perform additional duties and special projects as assigned by Sales leadership

Skills

Organizational skills

Written and verbal communication

Attention to detail

Multitasking

Guest-focused

Tools

Microsoft Office Suite

CRM platforms

Delphi

CVENT

Job description

Hotel Swexan in Dallas is seeking a Sales Coordinator to provide essential administrative support to the Sales team from inquiry to event execution. You will handle client communications, sales materials, and CRM data while coordinating with Sales, Event Services, Operations, and other departments to ensure seamless client experiences.

The ideal candidate has 1–2 years in luxury hospitality or sales support, superb organization, and strong written/verbal communication.