Luxury Hotel Room Attendant (Weekend Availability)

CityGate Hospitality; Naperville (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Major Medical Plans

401(k) Plan & Matching

Paid Time Off

9 Paid Holidays/Year

Dental and Vision Insurance

Job summary

CityGate Hospitality is seeking a Room Attendant to own guest rooms and provide a clean, comfortable space, contributing to a memorable guest experience.

The position requires 1-2 years of hotel room attendant experience, English proficiency, and open availability on weekdays and weekends. Starting pay is $18.00/hr with potential to reach $20.00/hr, based in Naperville, IL. Join a team focused on safety, teamwork, and guest satisfaction.

Qualifications

• Must be able to speak and understand basic English.
• 1-2 Years of prior Hotel Room Attendant experience is required.
• Must have open availability weekdays and weekends.

Responsibilities

• Attends and participates in daily pre-shift meetings.
• Clean and service assigned rooms or areas according to established standards including making beds, dusting, vacuuming, cleaning, sanitizing bathrooms, removing trash/rubbish.
• Wear safety protection equipment as provided in line with department regulations and any local legislative requirements.
• Handle and store chemicals in line with hotel regulations and any local legislative requirements.
• Greet and acknowledge guests, answer questions.
• Communicate room status via phone system to establish when service is completed, and rooms ready for guests.
• Report any room they are unable to service to supervisor.
• Document deficiencies or damages in rooms using the ticketing platform and report to supervisor.
• Follow safety procedures and report health and safety incidents or security breaches.
• Respond to guest special requests to ensure satisfaction.
• Be familiar with recycling program and green cleaning initiatives.
• Log lost and found items according to procedures.
• Maintain housekeeping carts and stock at end of shift.
• Work as part of a team and coordinate with other departments.
• May assist with deep cleaning projects and Room Turndown duties.

Skills

Speak English

Team player

Flexible schedule

Weekend availability

Job description

CityGate Hospitality is seeking a Room Attendant to own guest rooms and provide a clean, comfortable space, contributing to a memorable guest experience.

The position requires 1-2 years of hotel room attendant experience, English proficiency, and open availability on weekdays and weekends. Starting pay is $18.00/hr with potential to reach $20.00/hr, based in Naperville, IL. Join a team focused on safety, teamwork, and guest satisfaction.