Guestroom Attendant - Luxury Hotel Experience

Highgate

Washington (District of Columbia)

On-site

USD 21,000 - 28,000

Full time

3 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability
401(k) Retirement Plan with employer
Paid holidays
Paid vacation
Paid sick leave
Employee assistance program (EAP)
Educational opportunities / Tuition Re
Paid jury duty leave
Personal leave
Medical leave
Military leave

Job summary

Highgate Hotels is seeking a Room Attendant in Washington to maintain clean, inviting guestrooms while delivering courteous guest service. You will perform pre-cleaning, stock supplies, and ensure areas are orderly and safe for guests and colleagues.

The role requires standing for long periods, ability to lift up to 50 pounds, and strong communication with guests and staff. This full-time position offers a competitive benefits package and an hourly compensation structure.

Qualifications

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

  • Thoroughly clean guestrooms according to standards.
  • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
  • Remove all trash and dirty linen from guestrooms and hallways.
  • Keep all hallways, public areas and closets clean, neat and vacuumed
  • Restock housekeeping cleaning cart for next day's use.
  • Replenish chemical bottles.
  • Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
  • Handle items for “Lost and Found” according to the standards.
  • Ensure overall guest satisfaction.

Skills

Communication skills
Stamina

Education

High School diploma or equivalent

Job description

Highgate Hotels is seeking a Room Attendant in Washington to maintain clean, inviting guestrooms while delivering courteous guest service. You will perform pre-cleaning, stock supplies, and ensure areas are orderly and safe for guests and colleagues.

The role requires standing for long periods, ability to lift up to 50 pounds, and strong communication with guests and staff. This full-time position offers a competitive benefits package and an hourly compensation structure.

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