Luxury Hotel Maintenance Engineer

The Chanler; Newport (RI); On-site; USD 42,000 - 62,000; Full time

Job summary

The Chanler at Cliff Walk in Newport, RI, seeks a Maintenance Engineer to uphold the property’s high standards of safety, comfort, and guest service. This hands-on role maintains guest rooms, public areas, and building systems, coordinating with hotel leadership and departments to ensure smooth operations.

Ideal candidates are dependable, mechanically inclined, and able to identify and resolve issues quickly while maintaining a professional presence around guests.

Qualifications

• Previous maintenance, engineering, facilities, hotel, apartment, or building-maintenance experience preferred.
• Strong mechanical aptitude and practical problem-solving skills.
• Working knowledge of basic plumbing, electrical, HVAC, carpentry, painting, and general building maintenance.
• Ability to use common hand and power tools safely.
• Ability to troubleshoot problems and determine appropriate solutions.
• Ability to work independently and prioritize multiple maintenance requests.
• Strong attention to detail.
• Excellent communication and interpersonal skills.
• Dependable, punctual, and willing to take ownership of responsibilities.
• Ability to work professionally in a luxury hospitality environment.
• Ability to maintain confidentiality and respect guest privacy.
• Valid driver's license preferred.

Responsibilities

• Perform daily inspections of guest rooms, public areas, back-of-house areas, and exterior areas to identify maintenance needs.
• Respond promptly to maintenance requests from guests and hotel departments.
• Perform repairs and maintenance involving plumbing, electrical, HVAC, carpentry, painting, appliances, fixtures, doors, locks, and general building systems.
• Complete preventative maintenance on guest rooms, equipment, mechanical systems, and building infrastructure.
• Monitor and maintain heating, cooling, hot water, electrical, plumbing, and other building systems.
• Troubleshoot equipment and building-system problems and determine when outside contractors or specialized technicians are required.
• Maintain guest rooms and public spaces to the highest standards of appearance and functionality.
• Assist with preparation of guest rooms between stays when maintenance or repair work is required.
• Maintain and repair furniture, fixtures, doors, windows, lighting, and other hotel property.
• Respond to emergency maintenance situations, including water leaks, power issues, heating or cooling failures, and other building-related emergencies.
• Maintain accurate records of completed work, preventative maintenance, equipment issues, and supplies.
• Maintain an organized inventory of maintenance supplies, tools, parts, and equipment.
• Coordinate with approved vendors and contractors as directed by management.
• Assist with seasonal property maintenance, including preparation for winter weather and summer operations.
• Perform exterior maintenance and assist with care of patios, walkways, outdoor areas, and property features as needed.
• Follow all OSHA, fire-safety, workplace-safety, and hotel procedures.
• Maintain a clean, safe, and organized maintenance/work area.
• Protect the privacy and comfort of hotel guests while performing work throughout the property.
• Communicate maintenance concerns that could affect guest satisfaction, safety, or hotel operations to management promptly.
• Perform other duties as assigned by management.

Skills

Mechanical aptitude

Problem-solving

Attention to detail

Communication skills

Job description

The Chanler at Cliff Walk in Newport, RI, seeks a Maintenance Engineer to uphold the property’s high standards of safety, comfort, and guest service. This hands-on role maintains guest rooms, public areas, and building systems, coordinating with hotel leadership and departments to ensure smooth operations.

Ideal candidates are dependable, mechanically inclined, and able to identify and resolve issues quickly while maintaining a professional presence around guests.