Luxury Hotel Housekeeper

Hotel Chaco; Albuquerque (NM); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

401k match

Employee discounts

Free meals during shifts

Free employee parking

Growth opportunities

Inclusive culture

Job summary

Heritage Hotels & Resorts is seeking a dedicated Housekeeping Attendant to maintain pristine guest rooms and public spaces at our Albuquerque, NM property. You will ensure cleanliness, safety and presentation while delivering warm, professional guest service throughout shifts.

Join a locally owned hospitality group known for culture, pride, and community impact. This role offers on-site work with growth and employee benefits including discounts and meals during shifts.

Qualifications

• Strong attention to detail and passion for maintaining high standards of cleanliness.
• Ability to remain calm, courteous and guest-focused at all times.
• Strong time management and organizational skills.
• Ability to work independently and as part of a team.
• Excellent communication and customer service skills.

Responsibilities

• Maintain a high level of positive and professional interaction with team members and guests.
• Follow all safety and health regulations including Personal Protective Equipment protocols at all times.
• Perform thorough cleaning of guest rooms and bathrooms after checkout including bedrooms, balconies and furnishings from top to bottom.
• Sanitize all high-touch surfaces including light switches, remotes, door handles, thermostats, phones and controls.
• Clean, restock and organize guest rooms according to established standards.
• Replace linens, towels, amenities and supplies in accordance with service guidelines.
• Inspect rooms for maintenance issues and report concerns promptly.
• Respond to guest requests and resolve issues in a timely manner.
• Maintain knowledge of cleaning chemicals and materials and explain their purpose to guests when asked.
• Maintain assigned carts, storage rooms and equipment in a clean and organized manner.
• Follow all company safety and security policies and procedures.
• Maintain a clean, organized work area and professional appearance in compliance with uniform and grooming standards.
• Protect company assets and maintain confidentiality of proprietary, client and guest information.

Skills

Attention to detail

Time management

Organizational skills

Communication skills

Customer service

Teamwork

Job description

Heritage Hotels & Resorts is seeking a dedicated Housekeeping Attendant to maintain pristine guest rooms and public spaces at our Albuquerque, NM property. You will ensure cleanliness, safety and presentation while delivering warm, professional guest service throughout shifts.

Join a locally owned hospitality group known for culture, pride, and community impact. This role offers on-site work with growth and employee benefits including discounts and meals during shifts.