Housekeeping Houseperson — Growth, Perks & Flexible Hours

Eldorado Hotel & Spa; Santa Fe (NM); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

401k match

Employee discounts across Heritage

Complimentary meals

Free employee parking

Growth opportunities

People-first culture

Job summary

Heritage Hotels & Resorts in New Mexico is seeking a Housekeeping Houseperson to support Housekeeping and Front of House teams, ensuring clean, organized spaces and a seamless guest stay.

This role requires attention to detail, reliability and strong communication, with safety awareness and the ability to perform deep cleaning and special projects as needed. Competitive pay and growth opportunities are offered.

Qualifications

• Strong attention to detail.
• Excellent verbal communication and courteous interaction with guests.
• Multitasking abilities to support housekeeping and FOH operations.
• Strong organizational skills and reliability.

Responsibilities

• Work under the direction of the Housekeeping Manager or Housekeeping Supervisor.
• Communicate daily with leadership regarding job assignments and required timeframes.
• Maintain positive and professional interaction with team members and guests.
• Follow all safety and health regulations including Personal Protective Equipment protocols.
• Perform room support services after checkout including stripping rooms of bedding, towels and trash.
• Maintain corridors, service areas and public spaces in clean, neat and clutter-free condition.
• Change soiled linens on beds according to property standards and Green Program guidelines.
• Maintain awareness of safety hazards including broken glass, frayed cords, leaks, damaged locks and suspicious activity and report concerns immediately.
• Identify and report any loss or damage of linens, furniture, fixtures or equipment.
• Resolve guest concerns in a professional and timely manner.
• Maintain knowledge of cleaning chemicals and explain their purpose when requested by guests.
• Carry out deep cleaning tasks and special projects as assigned.
• Support housekeeping attendants and Front of House teams to ensure seamless daily operations.
• Follow all company safety and security policies and procedures.
• Maintain a clean, organized work area and professional appearance in compliance with uniform and grooming standards.
• Protect company assets and maintain confidentiality of proprietary, client and guest information.
• Other duties as assigned are consistent with the functions of this position as needed at the property.

Education

High school diploma or equivalent

Job description

Heritage Hotels & Resorts in New Mexico is seeking a Housekeeping Houseperson to support Housekeeping and Front of House teams, ensuring clean, organized spaces and a seamless guest stay.

This role requires attention to detail, reliability and strong communication, with safety awareness and the ability to perform deep cleaning and special projects as needed. Competitive pay and growth opportunities are offered.