Luxury Hotel Host/ess — Elevate Guest Welcome & Service

Grand Bohemian Mountain Brook; Mountain Brook Village (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Coverage

Dental & Vision Coverage

Teledoc

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Davidson Hospitality Group in Mountain Brook, Alabama, is seeking a dynamic Host/ess to create a welcoming atmosphere and flawless guest experiences. You will greet guests, escort them to tables, provide menus, and collaborate with the kitchen and servers to ensure timely service.

Strong communication and a polished, friendly demeanor are essential. The ideal candidate holds a high school diploma, excels in interpersonal interactions, and is flexible for evenings, weekends, and holidays in a

Qualifications

• High school diploma or equivalent.
• Previous customer service experience in hospitality.
• Excellent communication and interpersonal skills.
• Friendly and outgoing personality.
• Ability to multitask in a fast-paced environment.
• Strong organizational and time management skills.
• Flexibility to work evenings, weekends and holidays.
• Knowledge of reservation systems and basic computer skills.

Responsibilities

• Greet guests with a warm and friendly smile upon arrival.
• Escort guests to their tables and manage seating arrangements.
• Provide menus, answer questions, and make recommendations.
• Coordinate with kitchen and servers to ensure timely service.
• Assist with taking reservations and managing waiting list.
• Maintain a clean and organized host/hostess station.
• Handle guest inquiries and resolve issues or complaints.
• Uphold high standards of professionalism and service excellence.

Skills

Excellent communication

Interpersonal skills

Friendly and outgoing

multitask

Organizational skills

Time management

Flexibility to work evenings

Reservation systems knowledge

Basic computer skills

Education

High school diploma or equivalent

Job description

Davidson Hospitality Group in Mountain Brook, Alabama, is seeking a dynamic Host/ess to create a welcoming atmosphere and flawless guest experiences. You will greet guests, escort them to tables, provide menus, and collaborate with the kitchen and servers to ensure timely service.

Strong communication and a polished, friendly demeanor are essential. The ideal candidate holds a high school diploma, excels in interpersonal interactions, and is flexible for evenings, weekends, and holidays in a