Luxury Hotel Facilities Engineer

Proper Hospitality; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Proper Hospitality is seeking aMaintenance Technician for Austin Proper Hotel and Residences. You will support guest rooms, public areas, and building systems, troubleshooting HVAC, plumbing, electrical, and general maintenance tasks while conducting inspections and coordinating with Engineering and Front Desk to maintain luxury service.

The role emphasizes proactive problem-solving, safety, and teamwork in a luxury hotel environment.

Qualifications

• Basic working knowledge of HVAC, plumbing, electrical, and general building maintenance.
• Ability to troubleshoot and resolve common guest room maintenance concerns.
• Basic computer proficiency, including email, digital work orders, and maintenance management software.
• Strong verbal communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Strong organizational skills, attention to detail, and a proactive approach to problem-solving.
• Ability to identify mechanical equipment deficiencies and communicate concerns promptly.

Responsibilities

• Respond promptly, professionally, and courteously to guestroom maintenance requests.
• Troubleshoot and resolve maintenance concerns efficiently while minimizing disruption to the guest experience.
• Conduct daily inspections of guestrooms, public areas, mechanical rooms, and building equipment.
• Complete assigned preventive maintenance tasks, work orders, and minor improvement projects.
• Identify equipment deficiencies, unusual operating conditions, and potential maintenance concerns during routine inspections.
• Immediately communicate significant equipment issues and maintenance findings to Engineering management.
• Provide accurate updates regarding repair progress, equipment status, and outstanding maintenance requests.
• Perform basic HVAC troubleshooting and maintenance, including replacing air filters, actuators, and thermostats.
• Perform basic electrical troubleshooting and minor repairs within applicable qualifications and safety requirements.
• Replace light bulbs and troubleshoot basic lighting and electrical control issues.
• Perform basic plumbing repairs and fixture replacements, including fill valves and flush valves, faucets and faucet cartridges, and other common fixtures.
• Troubleshoot minor plumbing issues and assist with leak investigations.
• Perform minor locksmith-related maintenance and repairs.
• Troubleshoot and adjust door locks, latches, and associated hardware.
• Identify malfunctioning door hardware and perform appropriate adjustments or replacements.
• Support minor repair projects throughout guest rooms, public spaces, and operational areas.
• Maintain clean, organized, and safe work areas.
• Properly maintain and care for Engineering tools, materials, and equipment.
• Possess basic familiarity with Building Management Systems (BMS) and Building Automation Systems (BAS).
• Understand how building automation systems monitor and control mechanical equipment.
• Review equipment operating conditions, temperature readings, alarms, and system status.
• Recognize abnormal system behavior and promptly communicate findings to Engineering management.
• Familiarity with commercial building control systems, including Trane Tracer or similar platforms, is an advantage.
• Respond promptly and effectively to urgent maintenance requests and building emergencies.
• Recognize, report, and assist with troubleshooting fire alarm panel trouble conditions and system abnormalities within authorized responsibilities.
• Assist with water leaks, HVAC failures, plumbing emergencies, and other building- related operational disruptions.
• Follow established safety procedures, emergency response protocols, and hotel operating standards.
• Coordinate with Engineering management, Security, and outside service providers when additional support is required.
• Maintain awareness of building conditions and proactively report potential safety concerns.
• Communicate clearly and professionally with guests, coworkers, vendors, and hotel leadership.
• Collaborate effectively with Front Desk, Housekeeping, Security, Food & Beverage, and other hotel departments.
• Maintain accurate maintenance records, document findings, and update assigned work orders.
• Assist outside contractors and service vendors during scheduled maintenance and repair visits.
• Demonstrate the ability to prioritize multiple assignments while maintaining quality and efficiency.
• Communicate unresolved concerns and provide thorough shift handoffs to ensure continuity of operations.

Skills

HVAC basics

Plumbing skills

Electrical troubleshooting

General maintenance

Safety compliance

Maintenance software

Tools

Trane Tracer

CMMS software

Job description

Proper Hospitality is seeking aMaintenance Technician for Austin Proper Hotel and Residences. You will support guest rooms, public areas, and building systems, troubleshooting HVAC, plumbing, electrical, and general maintenance tasks while conducting inspections and coordinating with Engineering and Front Desk to maintain luxury service.

The role emphasizes proactive problem-solving, safety, and teamwork in a luxury hotel environment.