Luxury Hotel Barista — Craft Coffee & Guest Experience

Sage Hospitality Group; West Palm Beach (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA/FSA

Life insurance

Paid time off

401(k) with match

Employee assistance program

Hotel/restaurant discounts

Job summary

The Ben West Palm Beach, operated by Sage Hospitality Group, is seeking a Barista to craft premium coffee and beverages while delivering warm, personalized service. You’ll join a premier luxury hotel’s café team, helping create memorable experiences for hotel guests, visitors, and locals alike.

As the heart of the café, you’ll ensure high-quality products, cleanliness, and consistent service during fast-paced shifts.

Qualifications

• Must have excellent customer service skills.
• Well versed in espresso machine and equipment.
• Proficient in English communication, both verbal and written.

Responsibilities

• Skillfully prepare a full range of coffee and tea beverages including espresso drinks, pour-overs, cold brews, teas, lattes, and seasonal offers.
• Present beverages with brand storytelling and educate guests on brewing methods and provenance.
• Take orders, process payments, and balance drink prep with guest interaction during busy periods.
• Execute opening/closing procedures including equipment calibration and end-of-day cleaning.
• Maintain equipment through cleaning, dosing, and tamping checks, and report maintenance needs.
• Support inventory and restocking to ensure uninterrupted operations.
• Uphold hygiene and safety standards, manage allergens and labeling.
• Deliver warm, attentive guest service and foster repeat business.

Skills

Customer service

Espresso equipment

English fluency

Education

High school education or equivalent

Job description

The Ben West Palm Beach, operated by Sage Hospitality Group, is seeking a Barista to craft premium coffee and beverages while delivering warm, personalized service. You’ll join a premier luxury hotel’s café team, helping create memorable experiences for hotel guests, visitors, and locals alike.

As the heart of the café, you’ll ensure high-quality products, cleanliness, and consistent service during fast-paced shifts.