Luxury High-Rise Maintenance Supervisor — Lead Team & Growth

Align Real Estate Management LLC; San Francisco (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Tool allowance

Uniform provided

Job summary

Align Real Estate Management LLC in San Francisco is seeking a Maintenance Supervisor to lead a maintenance team across a landmark luxury high-rise. You will supervise technicians, manage day-to-day operations, respond to resident needs, and partner with the General Manager on capital projects.

The role requires 5+ years hands-on maintenance in residential or hospitality settings, plus 2+ years in leadership.

Qualifications

• 5+ years of hands-on maintenance experience in residential, hotel, or multifamily settings.
• 2+ years in a lead or supervisory role.
• Strong working knowledge of building systems: electrical, plumbing, HVAC, appliance repair, and life safety systems.
• Experience in luxury or high-end residential environments strongly preferred.
• Proven ability to lead, schedule, and develop a maintenance team.
• Excellent communication skills and a customer-first mindset when interfacing with residents and ownership.
• Strong organizational skills — able to manage budgets, inventory, and multiple work streams simultaneously.
• EPA Certification and/or relevant trade licenses (HVAC, electrical, plumbing) required or strongly preferred.
• Ability to lift 50+ lbs, work on ladders, and be on your feet for extended periods.
• Willingness to participate in and lead an on-call rotation and respond to property emergencies.

Responsibilities

• Supervise, schedule, and mentor the maintenance team, assigning work orders and holding techs accountable for quality and timeliness.
• Oversee preventative maintenance programs for HVAC, plumbing, electrical, life safety, and mechanical systems, and maintain accurate service records.
• Manage the apartment turn process end-to-end, ensuring units are move-in ready on schedule and to a high standard of finish.
• Diagnose and resolve complex facilities issues, escalating to vendors or contractors when needed and managing that work through completion.
• Own the on-call/emergency maintenance rotation, including responding personally to major issues after hours.
• Manage the maintenance budget, inventory, and shop organization, including parts ordering and vendor relationships.
• Conduct regular property inspections (common areas, amenities, curb appeal, life safety systems) and drive corrective action.
• Partner with the General Manager on capital projects, unit renovations, and vendor bids.
• Train and develop technicians on safety protocols, systems knowledge, and customer service standards.
• Communicate proactively with the onsite team and ownership on property condition, safety concerns, and project status.

Skills

Maintenance leadership

Building systems knowledge

HVAC

Electrical

Plumbing

Life safety systems

Budget & inventory management

Communication skills

EPA certification

Physical endurance

Education

EPA Certification or trade license

Job description

Align Real Estate Management LLC in San Francisco is seeking a Maintenance Supervisor to lead a maintenance team across a landmark luxury high-rise. You will supervise technicians, manage day-to-day operations, respond to resident needs, and partner with the General Manager on capital projects.

The role requires 5+ years hands-on maintenance in residential or hospitality settings, plus 2+ years in leadership.