Luxury Guest Experience Server

montage; Big Sky (MT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free meals

Free uniforms and cleaning

Hotel discounts

Healthcare benefits

401k retirement plan with company‑wide

Associates' events throughout the year

Job summary

Montage International is seeking a Server to deliver exceptional dining experiences in a luxury setting. You will assist guests with menu selections, answer questions about ingredients and preparation, and ensure timely, polished service.

We value personable team players who thrive in a fast-paced environment, are flexible with schedules, and uphold high standards of hospitality and safety. Experience in luxury hotels is a plus, and benefits include healthcare and retirement options.

Qualifications

• One year minimum of experience in food and beverage operations.
• Prior micros or other systems experience is a plus.
• Luxury hotel experience is a plus.
• Ability to work a flexible schedule, including weekends and holidays.
• Basic communication skills.
• Ability to stand and mobility for extended periods.

Responsibilities

• Ensure food and beverages are served in a professional and timely manner.
• Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions.
• Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff.
• Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options.
• Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly.
• Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience.
• Adhere to all cleaning and safety standards
• Attend daily pre-shift meeting
• Consistently follow the food & beverage sequence of service with the utmost attention to detail
• Deliver on guests' expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Montage International is seeking a Server to deliver exceptional dining experiences in a luxury setting. You will assist guests with menu selections, answer questions about ingredients and preparation, and ensure timely, polished service.

We value personable team players who thrive in a fast-paced environment, are flexible with schedules, and uphold high standards of hospitality and safety. Experience in luxury hotels is a plus, and benefits include healthcare and retirement options.