Luxury Golf Shop Merchandiser & Visual Lead

Agmgolf; Virginia; Hybrid; USD 48,000 - 68,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid vacation

401(k) plan

Life insurance

PGA Merchandise Show allowance

Continuing education allowance

Clothing allowance

Professional development opportunities

Job summary

The Club at Creighton Farms is seeking a personable Golf Shop Retail & Merchandising Coordinator to support merchandise planning, inventory, visuals, and member service in a luxury private-club setting.

You will collaborate with Golf Professional Staff and Southworth’s retail team, delivering engaging displays, events, and exceptional hospitality to members and guests. This is a full-time on-site role with growth opportunities.

Qualifications

• 2–3 years retail experience, preferably in merchandising or private-club environments.
• Customer service, communication, and interpersonal skills required.
• Interest in men’s and women’s fashion and visual merchandising.

Responsibilities

• Deliver first-class service with personalized recommendations and lasting member relationships.
• Assist Open-to-Buy planning aligned with budgets and goals.
• Monitor inventory and coordinate replenishments.
• Maintain an attractive Golf Shop with fresh displays.
• Manage Golf Shop social media per brand standards.
• Attend PGA Merchandise Show to identify brands and trends.
• Coordinate physical inventories with Golf Professional Staff.
• Plan and execute retail events, trunk shows, and promotions.
• Assist with invoices, special orders, and requests.
• Understand golf operations to support member experience.
• Collaborate with Southworth retail team to improve sales and service.

Skills

Retail merchandising

Customer service

Visual merchandising

Inventory management

Open-to-Buy planning

Social media content

Event promotions

Education

Associate or Bachelor’s degree

Job description

Golf Shop Retail & Merchandising Coordinator

The Club at Creighton Farms | Full-Time

The Club at Creighton Farms is seeking a personable, creative, and service-driven retail professional to help deliver an exceptional shopping experience for our members and guests. Working closely with our Golf Professional Staff and Southworth’s corporate retail team, this individual will support merchandise planning, inventory management, visual merchandising, and personalized member service.

This is an opportunity to grow professionally with Southworth’s award-winning retail team, gaining exposure to luxury private-club retail, leading brands, creative collaborations, and a team committed to hospitality and retail excellence.

The ideal candidate is organized, detail-oriented, and proactive, with a strong sense of style and the ability to anticipate member needs. A passion for men’s and women’s fashion, an eye for compelling merchandise displays, and a warm, welcoming approach to service are essential.

Key Responsibilities

• Deliver first-class service through attentive assistance, personalized recommendations, and lasting relationships with members and guests.
• Assist with seasonal Open-to-Buy planning in alignment with approved budgets, sales goals, and inventory turnover targets.
• Monitor inventory levels and identify replenishment needs, communicating fill-in merchandise orders promptly.
• Maintain an attractive, thoughtfully merchandised Golf Shop with displays that highlight new arrivals, seasonal collections, and club merchandise.
• Manage Golf Shop social media content in alignment with club and Southworth brand standards.
• Attend the annual PGA Merchandise Show and other applicable buying shows to identify desirable brands, products, and fashion trends.
• Coordinate and conduct physical inventories with support from the Golf Professional Staff.
• Develop and execute engaging retail events and promotions, including trunk shows, seasonal launches, and holiday shopping experiences.
• Assist with invoice processing, special orders, and merchandise requests.
• Maintain a working knowledge of golf operations, including tee times, pace of play, and club procedures, to support a seamless member experience.
• Collaborate with Southworth’s retail team to implement best practices and identify opportunities to enhance sales, presentation, and service.

Qualifications

• Two to three years of retail experience preferred, particularly in merchandising, specialty retail, or a private-club environment. Candidates with less experience and a strong desire to learn and grow are encouraged to apply.
• Associate or bachelor’s degree preferred; studies in merchandising, retail management, or a related field are a plus. PGA Members are encouraged to apply.
• Strong customer service, communication, and interpersonal skills.
• An outgoing, friendly personality and a genuine commitment to hospitality.
• Knowledge of current men’s and women’s fashion and an eye for visual merchandising.
• Strong organizational skills, attention to detail, and the ability to take initiative in a fast-paced environment.

Compensation & Benefits

• Health, dental, and vision insurance
• Paid vacation
• 401(k) plan
• Life insurance
• PGA Merchandise Show allowance
• Continuing education allowance
• Clothing allowance
• Professional development and opportunities to grow with Southworth’s award-winning retail team
• Join a team where thoughtful merchandising, exceptional hospitality, and personalized service create a memorable experience for every member and guest.

To apply please contact Rebecca Nelson at [e-mail]