Luxury Golf & Guest Services Concierge

Fairmont; San Diego (CA); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Complimentary meals

Complimentary on-site parking

Hotel discounts

Career growth opportunities

Training & development

Staff perks & benefits

Diversity & inclusion

Job summary

Fairmont Grand Del Mar in San Diego is seeking a Player Services member to greet members and guests, assist with bag storage and driving range operations, and provide shuttle service. You will ensure professional, courteous interactions and uphold club safety and dress standards in a luxury resort environment.

The role requires a valid driver’s license, strong communication skills, grooming and uniform standards, and prior golf operations experience is preferred.

Qualifications

• Valid driver’s license required.
• Knowledge of driving range operations.
• Appropriately groomed to Club’s standards.
• Uniform must be pressed and clean with appropriate shoes.
• When not in uniform, adhere to Club’s dress code.
• Must be able to communicate effectively with members, guests and employees. Understanding of English language is essential for communication with members and guests.
• Previous golf operations experience preferred.

Responsibilities

• Serves as a representative of the Club, displaying courtesy, tact, consideration, and discretion in all interactions with other staff, management, members and guests.
• Compliance with all Club Safety Regulations and participation in ongoing Safety Seminars.
• Greets each member and guest in a friendly, professional manner.
• Greets members and guests in valet with a warm welcome.
• Assists members and guests as they approach the bag storage area.
• Monitors bag drop area for new arrivals.
• Brings carts from cart shelter to cart staging area outside Golf Shop.
• Removes bags from Bag Storage Room and loads onto carts.
• Removes bags from carts and returns bags to assigned rack in Bag Storage Room.
• Cleans and repairs golf clubs if needed
• Assists with various departmental needs as requested (i.e. carts, range)
• Provides shuttle service for employees, members, and resort guests
• Follows all rules, policies, and procedures set forth by Fairmont Grand Del Mar management.
• Monitor cleanliness and ball stock level of driving range.
• Responsible for set up and break down of driving range on a daily basis
• Other duties as assigned.

Skills

Driver’s license

Golf operations knowledge

Guest service

English communication

Dress code adherence

Grooming standards

Safety awareness

Team player

Job description

Fairmont Grand Del Mar in San Diego is seeking a Player Services member to greet members and guests, assist with bag storage and driving range operations, and provide shuttle service. You will ensure professional, courteous interactions and uphold club safety and dress standards in a luxury resort environment.

The role requires a valid driver’s license, strong communication skills, grooming and uniform standards, and prior golf operations experience is preferred.