Luxury Gallery Optician, ABOC | Client Experience Lead

Jacques Marie Mage; Los Angeles (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Life insurance

Eyewear discounts

Employee assistance program

Commuter benefits

Paid time off

Volunteer program

Job summary

Jacques Marie Mage is seeking an Optician at the Venice, CA Gallery who is ABOC licensed. You will engage with clients to deliver an exceptional brand experience, guide eyewear selections, and ensure precise measurements and fittings.

Reporting to the Gallery Director, you will contribute to sales goals and uphold luxury service standards. As part of the Optical Excellence team, you will coordinate with the Lab and Customer Service to deliver top-tier results, train team members, and elevate the

Qualifications

• Licensed ABOC required and actively applied in daily eyewear fittings.
• 2-4 years of experience in an optician environment.
• Extremely organized with strong attention to detail.
• Able to multitask and collaborate cross-functionally with Lab and Customer Service.

Responsibilities

• Achieve sales targets through the Client Experience.
• Lead storytelling to immerse clients in the JMM world.
• Process orders with external labs and meet lead times.
• Take precise measurements and fit eyewear accurately.
• Provide optical training and support to Gallery team.
• Maintain client relationships and KPI achievement.

Education

ABOC license

Job description

Jacques Marie Mage is seeking an Optician at the Venice, CA Gallery who is ABOC licensed. You will engage with clients to deliver an exceptional brand experience, guide eyewear selections, and ensure precise measurements and fittings.

Reporting to the Gallery Director, you will contribute to sales goals and uphold luxury service standards. As part of the Optical Excellence team, you will coordinate with the Lab and Customer Service to deliver top-tier results, train team members, and elevate the