Luxury Front Office Leader — Elevate Guest Experience

Appellation; Lodi (CA); On-site; USD 63,273 - 77,334; Full time

Benefits offered by this job

401(k) Matching

Health benefits

Vacation & Holiday pay

Team Member Discounts

Job summary

Appellation is seeking a Hotel Assistant Manager in Lodi, California to lead daily Front Office operations and create exceptional guest experiences. The role involves supervising teams, delivering luxury hospitality, and ensuring compliance with hotel standards.

If you have leadership experience in upscale hotel settings and are passionate about service excellence, this position offers career growth opportunities in a vibrant environment.

Qualifications

• Minimum 2–3 years of leadership experience in an upscale or luxury hotel.
• Experience supervising Front Office operations preferred.
• Bilingual English/Spanish is a plus.

Responsibilities

• Lead daily Front Office operations for exceptional guest experiences.
• Supervise front desk, reservations, and guest service teams.
• Support VIP arrivals and special requests.

Skills

Leadership

Communication

Problem-solving

Customer service

Organizational skills

Education

Bachelor's degree in Hospitality Management

Tools

Maestro PMS

Microsoft Office

Toast POS

Microsoft Teams

Job description

Appellation is seeking a Hotel Assistant Manager in Lodi, California to lead daily Front Office operations and create exceptional guest experiences. The role involves supervising teams, delivering luxury hospitality, and ensuring compliance with hotel standards.

If you have leadership experience in upscale hotel settings and are passionate about service excellence, this position offers career growth opportunities in a vibrant environment.