Luxury Fragrance & Beauty Experience Advisor

Chanel, Inc.; Scottsdale (AZ); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Wellbeing resources

Paid time off (Wellbeing Days inRetail

401K

Health insurance

Life insurance

Travel & parking support

Job summary

CHANEL, Inc. is seeking a Fragrance & Beauty Advisor at Kierland Commons to deliver exceptional client service and build lasting relationships within the CHANEL community. You will embody the brand, uphold standards, and share CHANEL heritage with clients while driving loyalty and sales.

The role requires in-store presence, a customer-first mindset, and the ability to work collaboratively with a luxury retail team in a fast-paced environment.

Qualifications

• Experience in luxury retail is preferred.
• Strong interpersonal skills and emotional intelligence.
• Able to lift up to 5 lbs. and stand for long periods.

Responsibilities

• Provide superior service to every client through Chanel service ritual.
• Deepen client relationships and loyalty through personal connections.
• Contribute to sales targets using product knowledge, services, and data capture to retain clients.
• Maintain a seamless omnichannel experience from in-store to online.
• Resolve client issues in line with Chanel philosophy and standards.

Skills

Customer service

Relationship building

Communication skills

Sales skills

Team player

Job description

CHANEL, Inc. is seeking a Fragrance & Beauty Advisor at Kierland Commons to deliver exceptional client service and build lasting relationships within the CHANEL community. You will embody the brand, uphold standards, and share CHANEL heritage with clients while driving loyalty and sales.

The role requires in-store presence, a customer-first mindset, and the ability to work collaboratively with a luxury retail team in a fast-paced environment.