Luxury Fashion Sales Concierge

Resorts World Las Vegas; Las Vegas (NV); On-site; USD 32,000 - 52,000; Full time

Job summary

Resorts World Las Vegas is seeking a Fashion Associate to deliver a personalized, high-energy retail experience. You will use product knowledge to delight clients, drive sales, and build lasting relationships in a luxury setting.

The role requires strong communication, flexibility with shifts, and a passion for style and trends. You will maintain store standards, assist with inventory, and ensure every guest leaves with a memorable impression.

Qualifications

• Proven track record in achieving sales results.
• Ability to work varied shifts, including nights, weekends and holidays.
• Excellent customer services skills.
• Ability to obtain/maintain knowledge of company rules and procedures.

Responsibilities

• Lead the development of new customers, converting walk-in traffic to clients by creating energy, excitement and desire around the product and brand.
• Create a memorable guest experience by meeting their individual needs through product knowledge.
• Discuss and give fashion advice on general trends and developments in the fashion market.
• Meet and exceed individual sales goals.
• Build genuine relationships with clients through thoughtful and consistent outreach.
• Cross-perform in all assigned areas to ensure that merchandise sizing, ticketing and presentation are to company standards.
• Maintain knowledge of all merchandise and products.
• Safeguard confidential information, cash and credit card information, and merchandise.
• Assist with store recovery and stock room organization.
• Take accurate counts when needed to ensure system accuracy.
• Handle all customer issues in a friendly and helpful way, calling a member of the store operations team when needed.
• Maintain a high level of awareness and customer contact on the sales floor to create a safe and secure shopping environment for everyone.

Skills

Sales experience

Customer service

Communication

Fashion knowledge

Education

High School Diploma

Tools

Retail POS systems

Job description

Resorts World Las Vegas is seeking a Fashion Associate to deliver a personalized, high-energy retail experience. You will use product knowledge to delight clients, drive sales, and build lasting relationships in a luxury setting.

The role requires strong communication, flexibility with shifts, and a passion for style and trends. You will maintain store standards, assist with inventory, and ensure every guest leaves with a memorable impression.