Luxury Fashion Sales & Clienteling Expert

Marcjacobs; Pottstown (Montgomery County); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Comprehensive benefits

PerkSpot discounts

MJ product discounts

LVMH brand discounts

Job summary

Marc Jacobs is seeking a Sales Associate for its Somerset location in Pottstown, MA. You will drive sales and deliver exceptional client experiences, engaging in clienteling and assisting store operations to keep the floor guest-ready.

The role requires 1+ years in retail and a passion for the Marc Jacobs brand, with flexibility to work evenings, weekends and holidays. Comprehensive benefits and employee discounts are offered.

Qualifications

• 1+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service.
• Experience in generating sales, building, and developing client relations.
• Demonstrated verbal and written communication skills.
• Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations.
• Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas.

Responsibilities

• Consistently achieve or exceed individual & store sales and other commercial KPIs
• Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves
• Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge
• Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business
• Capture client data by cultivating new and existing client relationships
• Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries
• Foster a culture of collaboration and open communication with colleagues and management
• Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
• Ensure both the sales floor and stockroom are well-organized
• Adhere to all company policies and procedures

Skills

Customer service

Sales generation

Verbal & written comms

Brand passion

Organizational skills

POS operation

MS Office

Flexibility to work schedule

Tools

POS system

Microsoft Office

Job description

Marc Jacobs is seeking a Sales Associate for its Somerset location in Pottstown, MA. You will drive sales and deliver exceptional client experiences, engaging in clienteling and assisting store operations to keep the floor guest-ready.

The role requires 1+ years in retail and a passion for the Marc Jacobs brand, with flexibility to work evenings, weekends and holidays. Comprehensive benefits and employee discounts are offered.