Luxury Fashion Sales Associate — Service & Client Growth

Michael Kors Retail Inc; Miami (FL); Presencial; USD 32.000 - 48.000; Jornada completa

Descripción de la vacante

Michael Kors in Miami is seeking a sales-oriented Store Associate to join our luxury retail team. You will implement elevated service, understand merchandise, and drive sales on the floor.

This role emphasizes customer satisfaction, accurate POS operations, inventory upkeep, and participation in training. You will build relationships with clients and contribute to a polished, chic shopping experience at Capri Holdings.

Responsabilidades

• Meet sales goals
• Utilize the elevated levels of sales and service to maximize sales performance
• Demonstrate an in-depth knowledge of the merchandise
• After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
• Comply with all sales related policies and procedures
• Maintain a keen interest in the fashion industry and market trends
• Provide the highest level of customer service
• Build and maintain repeat clientele; utilize client book
• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction
• Keep selling floor and merchandise neat, organized and stocked
• Assist in the maintenance of all inventory in the stockroom and on the selling floor
• Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
• Participate in inventories
• Comply with all Point-of-Sale policies and procedures
• Properly execute all relevant register functions
• Adhere to work schedule, inclusive of time and attendance
• Participate in all relevant training and development seminars, programs and meetings as directed by store management.

Descripción del empleo

Michael Kors in Miami is seeking a sales-oriented Store Associate to join our luxury retail team. You will implement elevated service, understand merchandise, and drive sales on the floor.

This role emphasizes customer satisfaction, accurate POS operations, inventory upkeep, and participation in training. You will build relationships with clients and contribute to a polished, chic shopping experience at Capri Holdings.