Luxury Fashion Sales Advisor — Elevate Customer Experience

060 SAKS & CO LLC; Grapevine (TX); Presencial; USD 23.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Basic life insurance

Supplemental life insurance

Disability insurance

Voluntary benefits

Descripción de la vacante

Exemplar Luxury Group seeks a customer-focused Retail Associate to join Saks OFF 5TH in Grapevine, TX. You will greet customers, recommend merchandise, and promote promotions while building relationships and driving loyalty program participation.

Ideal candidates have retail or service experience, a proven sales track record, and a passion for fashion. This role supports store operations, helps maintain displays, and delivers a high standard of customer service in a dynamic luxury environment.

Formación

• Experience in a retail, customer service, or sales environment.
• Proven sales track record and results driven mindset.
• Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships.

Responsabilidades

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Be familiar with store inventory to provide customers with best product knowledge.
• Consistently greet customers and educate them on current promotions.
• Foster repeat business by building relationships with customers and promoting Saks credit card.
• Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards.
• Resolve customer issues through aligning to the core values of trust, integrity and respect.
• Achieve individual and store goals for sales, customer acquisition and loyalty program participation.
• Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed.
• Complete the markdown process with urgency and accuracy in accordance to company standards.
• Participate in store programs and selling events.
• Maintain the proper display of merchandise in the store, ensuring they comply with brand standards.
• Adhere to Asset Protection control and compliance procedures.
• Support the store’s shortage and theft awareness program through reporting methods provided by the company.
• Efficiently complete tasks or special projects assigned by store leadership.

Conocimientos

Retail experience

Sales driven

Customer service

Fashion knowledge

Strong communication

Educación

High school diploma or equivalent

Descripción del empleo

Exemplar Luxury Group seeks a customer-focused Retail Associate to join Saks OFF 5TH in Grapevine, TX. You will greet customers, recommend merchandise, and promote promotions while building relationships and driving loyalty program participation.

Ideal candidates have retail or service experience, a proven sales track record, and a passion for fashion. This role supports store operations, helps maintain displays, and delivers a high standard of customer service in a dynamic luxury environment.