Luxury Eyewear Sales Specialist

Luxottica; Taunton (MA); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters is hiring a Retail Sales Associate to deliver exceptional customer service, become a product expert, and meet sales targets in Taunton, MA. You will advise clients on eyewear trends, warranties, and add-on features, while maintaining an engaging in-store experience.

The role requires 2+ years in retail, strong communication, flexibility with hours, and the ability to stand for long periods. Prior POS experience is a plus in this busy environment.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in retail sales, preferably in eyewear/luxury.
• Excellent communication and interpersonal skills.
• Must be punctual and reliable.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational skills and attention to detail.
• Demonstrated ability to achieve sales targets.
• Team-player, adaptable and collaborative.
• Stand for extended periods and lift up to 25 pounds.
• Experience operating a POS system.

Responsibilities

• Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
• Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
• Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers.
• Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication.
• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
• Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services.
• Understands and adheres to all brand policies and procedures.
• Perform other miscellaneous duties as assigned by management.

Skills

Retail sales

Customer service

Communication

Punctuality

Flexibility

Team player

Product knowledge

Multitasking

Education

High school diploma

Tools

POS system

Job description

LensCrafters is hiring a Retail Sales Associate to deliver exceptional customer service, become a product expert, and meet sales targets in Taunton, MA. You will advise clients on eyewear trends, warranties, and add-on features, while maintaining an engaging in-store experience.

The role requires 2+ years in retail, strong communication, flexibility with hours, and the ability to stand for long periods. Prior POS experience is a plus in this busy environment.