Eyewear Retail Sales Pro — Flexible Hours & Growth

Luxottica; Bethesda (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health care

Retirement plan

Paid time off

Employee discounts

Job summary

LensCrafters is seeking a Retail Sales Associate to deliver exceptional service and build client relationships while meeting sales targets. The role requires product knowledge, and the ability to upsell and cross-sell across in-store and online channels.

Responsibilities include maintaining brand standards, staying updated on trends, and assisting with minor repairs. The position supports a dynamic eyewear retail environment with flexible hours and a focus on customer satisfaction.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in retail sales, preferably in eyewear and/or luxury retail.
• Excellent communication and interpersonal skills.
• Punctual and reliable; dependability is essential.
• Ability to work flexible hours including evenings, weekends and holidays.
• Strong organizational skills and attention to detail.
• Proven ability to meet sales targets.
• Team-oriented, collaborative and adaptable.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
• Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
• Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers.
• Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication.
• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
• Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services.
• Understands and adheres to all brand policies and procedures.
• Perform other miscellaneous duties as assigned by management.

Skills

Retail sales experience

Excellent communication

Team player

Flexible hours

Stand for long periods

Education

High school diploma

Tools

POS system

Job description

LensCrafters is seeking a Retail Sales Associate to deliver exceptional service and build client relationships while meeting sales targets. The role requires product knowledge, and the ability to upsell and cross-sell across in-store and online channels.

Responsibilities include maintaining brand standards, staying updated on trends, and assisting with minor repairs. The position supports a dynamic eyewear retail environment with flexible hours and a focus on customer satisfaction.