Luxury Eyewear Sales Associate - Upsell & Service

EssilorLuxottica; Koloa (HI); Vor Ort; USD 22.000 - 33.000; Vollzeit

Benefits dieser Stelle

Health care

Employee discounts

Paid time off

Zusammenfassung

Luxottica's Sunglass Hut in Hawaii seeks a Retail Sales Associate to deliver outstanding customer service, know products, and meet sales targets. You will help customers find the perfect eyewear, upsell accessories, and ensure a memorable shopping experience.

The role requires 2+ years in retail, strong communication, reliability, and flexibility to work evenings, weekends and holidays. Join a global leader in eyewear with opportunities to grow.

Qualifikationen

• High school diploma or equivalent.
• 2+ years of experience in retail sales, preferably in eyewear/luxury retail.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
• Must be punctual and reliable. Timeliness and dependability are essential.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational skills and attention to detail, with the ability to multi-task in a fast-paced environment.
• Demonstrated ability to achieve sales targets and exceed customer expectations.
• A team-player who is collaborative with others, adaptable, supportive, respectful and open to feedback.
• Is a natural problem-solver and analytical thinker, possesses the ability to identify issues, evaluate solutions and implement effective strategies to overcome challenges.
• Ability to stand for extended periods and lift up to 25 pounds.

Aufgaben

• Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
• Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
• Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers.
• Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication.
• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
• Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services.
• Understands and adheres to all brand policies and procedures.
• Perform other miscellaneous duties as assigned by management.

Kenntnisse

Customer service

Communication

Team player

Problem-solving

Flexibility

Multitasking

Attention to detail

Ausbildung

High school diploma

Tools

POS system

Jobbeschreibung

Luxottica's Sunglass Hut in Hawaii seeks a Retail Sales Associate to deliver outstanding customer service, know products, and meet sales targets. You will help customers find the perfect eyewear, upsell accessories, and ensure a memorable shopping experience.

The role requires 2+ years in retail, strong communication, reliability, and flexibility to work evenings, weekends and holidays. Join a global leader in eyewear with opportunities to grow.