Luxury Event Planning Manager | Elite Client Experience

Hyatt Hotels Corporation; Washington (District of Columbia); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) retirement matching

Paid time off

Tuition reimbursement

Employee stock purchase plan

Paid family bonding time

Complimentary employee meals

Job summary

Park Hyatt Washington, part of Hyatt Hotels Corporation, is seeking an experienced Event Planning Manager to join the Sales, Events, and Marketing team. You will lead premium group events and uphold our luxury service standards in every detail.

The role calls for proactive client relations, meticulous planning, and close collaboration with Sales, Operations, Culinary, and Finance to ensure flawless event execution and sustained revenue growth.

Qualifications

• Previous event planning or event coordination experience, luxury setting preferred.
• Strong communication, problem solving, organizational, and computer skills.
• Ability to work flexible schedules, including evenings, weekends, and holidays, as needed.
• Self-motivated with commitment to delivering exceptional guest and client experiences.
• Ability to manage multiple priorities and work effectively in a team-oriented environment.

Responsibilities

• Coordinate and plan meetings, events, and group functions.
• Serve as the primary contact for clients throughout the event planning process.
• Administer sales agreements, detailing food and beverage, audiovisual, and event requirements.
• Work closely with Sales, Operations, Culinary, and other departments to ensure successful event execution.
• Communicate event details, timelines, and special requests to all relevant teams.
• Conduct site tours for groups and clients.
• Monitor events and address client needs or concerns.
• Maintain accurate event records, contracts, and documentation in Hyatt systems.
• Review and reconcile event billing with clients and the Finance team.
• Manage room blocks and billing instructions.
• Attend and lead event planning and group resume meetings.
• Meet or exceed annual revenue and service goals.

Skills

Event planning

Event coordination

Luxury hospitality

Communication

Problem solving

Organizational skills

Computer skills

Flexibility

Job description

Park Hyatt Washington, part of Hyatt Hotels Corporation, is seeking an experienced Event Planning Manager to join the Sales, Events, and Marketing team. You will lead premium group events and uphold our luxury service standards in every detail.

The role calls for proactive client relations, meticulous planning, and close collaboration with Sales, Operations, Culinary, and Finance to ensure flawless event execution and sustained revenue growth.