Luxury Dining & Events Assistant GM

World Equestrian Center; Ocala, Northern (FL, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

World Equestrian Center – Ocala is seeking a polished and driven Assistant General Manager to support the opening and daily operations of White Willow, our refined Asian dining concept inside the Equestrian Manor. This role is ideal for a hospitality professional with a passion for luxury service, a strong operational background, and a collaborative leadership style.

As the Assistant General Manager, you will guide the front-of-house team, ensuring guest experiences reflect the World Equestrian

Qualifications

• Minimum of 3 years’ experience in upscale restaurant management or supervisory roles.
• Strong leadership and communication skills.
• Deep understanding of luxury hospitality and guest-centric service.
• Financial literacy and experience supporting budget management.
• Proficiency in POS systems, Microsoft Office, and team communication platforms.
• ServSafe and Alcohol Compliance Certifications required.
• Experience in private dining and event coordination preferred.

Responsibilities

• Assist in overseeing daily operations, ensuring seamless service and a consistently elevated guest experience.
• Lead by example on the floor, setting the tone for warm, attentive, and personalized hospitality.
• Support the General Manager in managing labor, food and beverage costs, and supply budgets.
• Create and maintain front-of-house schedules that align with business needs and labor compliance.
• Ensure timely and accurate payroll processing for front-of-house staff.
• Participate in recruitment, onboarding, and training of team members, fostering a culture of excellence and growth.
• Monitor inventory levels and assist with ordering to support efficient operations and cost control.
• Uphold rigorous standards of cleanliness, safety, and sanitation in accordance with regulatory guidelines.

Skills

Leadership

Communication

Customer service

Tools

POS systems

Microsoft Office

Job description

World Equestrian Center – Ocala is seeking a polished and driven Assistant General Manager to support the opening and daily operations of White Willow, our refined Asian dining concept inside the Equestrian Manor. This role is ideal for a hospitality professional with a passion for luxury service, a strong operational background, and a collaborative leadership style.

As the Assistant General Manager, you will guide the front-of-house team, ensuring guest experiences reflect the World Equestrian