Luxury Cruise Reservations Specialist

Abercrombie & Kent Europe

Florida

Ibrido

USD 45.000 - 65.000

Tempo pieno

14 giorni+

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Descrizione del lavoro

Crystal Cruises is seeking a motivated trade reservations professional to join our high-performance inbound sales team in Florida. You will close cruise sales from inbound calls and support Travel Partners, delivering luxury service and revenue growth.

Ideal candidates have at least 1 year of call center sales experience, strong product knowledge, and a consultative approach. This full-time role offers competitive compensation, travel perks, and career development within a luxury brand.

Competenze

Minimum 1 year of sales experience in a call center environment.
2 years' sales and luxury customer service experience preferred.
College degree preferred.

Mansioni

Meet or exceed sales goals by booking luxury cruises and optional packages.
Handle inbound phone calls with professionalism and efficiency.
Demonstrate strong product knowledge and answer questions about ships, destinations, itineraries, and policies.
Ensure complete accuracy in all bookings and call documentation.
Maintain an abandonment rate to the minimum by answering calls promptly.
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