Luxury Concierge: Elevate Resident Experience in DC

RELATED; Washington (District of Columbia); On-site; USD 27,552 - 35,817; Full time

Job summary

Related’s Luxury Building in Washington, DC is seeking a Concierge to join their team. The Concierge Desk and lobby operate with professional standards to deliver exceptional service to residents, guests and vendors.

Responsibilities include greeting residents, verifying IDs, managing access, processing service requests, handling packages, and maintaining daily logs. 8-hour shifts with potential nights, weekends, or overtime. Compensation is $23.00 per hour.

Qualifications

• 1–2 years' experience in the hotel, hospitality, and service industries.
• Strong customer service and communication skills.
• Ability to handle confidential resident information with discretion.

Responsibilities

• Greet residents and guests professionally and courteously.
• Verify photo identification for guests, vendors, and contractors.
• Maintain secure key management and monitor security cameras.
• Enter and track resident service requests and follow up on timely completion.
• Coordinate move-ins/m move-outs and manage elevator access.

Skills

Customer service

Communication

Professionalism

Discretion

Education

High School Diploma

Tools

Microsoft Outlook

Yardi

Job description

Related’s Luxury Building in Washington, DC is seeking a Concierge to join their team. The Concierge Desk and lobby operate with professional standards to deliver exceptional service to residents, guests and vendors.

Responsibilities include greeting residents, verifying IDs, managing access, processing service requests, handling packages, and maintaining daily logs. 8-hour shifts with potential nights, weekends, or overtime. Compensation is $23.00 per hour.