Luxury Client Success Specialist

Tiffany & Co; New York (NY); On-site; USD 28,929 - 38,572; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) plans with company match

Paid time off

Job summary

Tiffany & Co. in New York is seeking a Client Success Specialist to ensure exceptional after-sales service and maintain client satisfaction. This role includes managing complex client inquiries, setting expectations, and collaborating with cross-functional teams.

The ideal candidate will have a high school diploma, 2+ years in a luxury environment, and exceptional communication skills. Tiffany provides competitive pay, comprehensive benefits including well-being programs, and a focus on inclusivity.

Qualifications

• Minimum 2 years of business experience with a strong operational background.
• Exceptional written and verbal communication skills.
• Strong passion for helping others and empathetic problem-solving.

Responsibilities

• Cultivate and maintain strong relationships with clients.
• Manage escalated client concerns and ensure effective communication.
• Maintain accurate records of client interactions and requests.

Skills

Client Relationship Management

Issue Resolution

Communication Skills

Analytical Thinking

Education

High school diploma or equivalent

Tools

CRM software

Microsoft Office Suite

Job description

Tiffany & Co. in New York is seeking a Client Success Specialist to ensure exceptional after-sales service and maintain client satisfaction. This role includes managing complex client inquiries, setting expectations, and collaborating with cross-functional teams.

The ideal candidate will have a high school diploma, 2+ years in a luxury environment, and exceptional communication skills. Tiffany provides competitive pay, comprehensive benefits including well-being programs, and a focus on inclusivity.