Luxury Client Experience Specialist

Tiffany & Co; Charlotte, Northern (NC, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Tiffany & Co. is seeking a Client Advisor in the United States. You will embody the Tiffany brand during client interactions, drive sales targets, and develop long-lasting client relationships while delivering elevated experiences at every client appointment.

The role requires luxury retail exposure, exceptional communication, and flexibility to work non-traditional hours; proficiency with POS systems and multilingual capabilities are valued.

Qualifications

• Experience in retail or luxury retail or related client-facing roles.
• Proven track record in achieving commercial results.
• Ability to connect with the client.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Proficiency with POS systems and client tracking.
• Must have authorization to work in the United States.
• A college/university degree.
• Proficiency in multiple languages.

Responsibilities

• embody Tiffany brand in client interactions.
• communicate effectively and build client relationships.
• develop client relationships and exceed sales targets.
• foster clientelling culture and grow outreach.
• drive lifetime loyalty and repeat business.
• Consistently achieve or exceed monthly, quarterly, and annual store targets.
• Capture client data and manage relationships.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative ways to grow your business through elevated client experiences.
• Drive business through key product pillars.
• Convert clients through curiosity and discovery daily.

Skills

Retail experience

Sales targets

Client communication

Multilingual

Education

College degree

Tools

POS systems

Outlook / Email

Job description

Tiffany & Co. is seeking a Client Advisor in the United States. You will embody the Tiffany brand during client interactions, drive sales targets, and develop long-lasting client relationships while delivering elevated experiences at every client appointment.

The role requires luxury retail exposure, exceptional communication, and flexibility to work non-traditional hours; proficiency with POS systems and multilingual capabilities are valued.